Customer Service Representative- Subang Jaya-

2 weeks ago


Subang Jaya, Malaysia Agensi Pekerjaan AN Asia Sdn Bhd Full time

Job Description:

・ Check stocks & issuing D/O (Ensure VX process is done) & master the the company RAS system to improve service level.

・ Key in all back orders and update to customers from time to time

・ Preparing customer order forms

・ Ordering stock (Ad-hoc) for customers from GAM stock or global stock

・ Handling enquiries & prepare quotations on timely manners

・ Follow up quotations and feedback to Sales team

・ Sourcing bearings from company RAS GR for urgent inquiries

・ Satisfy customers enquiry & handling any problems/ complains

・ Conversion of competitors’ part no to the company

・ Working as a team among other CS members and close communication within inter dept (Sales, BCL, Marketing etc)

**Requirements**:

- Education Background: SPM & above in any field
- Years of experience: Minimum 3 years experience in Customer Service/Sales Support in similar industry

**Benefits**:
・Medical Leave 14 days/year

・Annual Leave 14 days/year

・Medical claim RM2,000/year (single), RM3,000/year (married)

・EPF Company pay 16%

・SOCSO Company pay as per regulation

・Employee Health Insurance Per position entitlement (Term Life & Hospitalisation)

・Company handphone

Additional Information:
Company Industry: Manufacturing

Working Location: Subang Jaya

Working hours: Monday - Friday

Click on "APPLY NOW”, if you are interest in this position.

**Job Types**: Full-time, Permanent

**Salary**: RM2,800.00 - RM4,500.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Monday to Friday

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Ability to Commute:

- Subang Jaya (required)



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