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Assistant Executive Housekeeper

4 months ago

Kuala Lumpur, Malaysia AK Star Sdn BHd Full time

Assist and deputize Executive Housekeeper in supervising and coordinating daily operation.
- Over see that all housekeeping policies and procedures are reinforce and adhere to by all staff.
- Ensures overall cleanliness of guest rooms and general areas of hotel by directing and supervising housekeeping services.
- Plans work schedule with the Supervisors and coordinates special maintenance projects and contract works.
- Inspects all work being performed by staff and Supervisors on a regular basis.
- Works closely with the Front Office on the reservation forecast so as to maximize the room occupancy and revenue.
- Follows up with Front Office on room discrepancy daily.
- Supervises the coordination of all festive and promotional decorations at all Public Areas.
- Follows up with Banquet on their function set-up requirements and needs.
- Maintains and updates an accurate record of all Lost & Found and losses of room and Hotel items effectively.
- Checks that all storage areas are well secured and are in a clean and tidy condition.
- Assists in the monitoring and controlling of the monthly housekeeping payroll by ensuring that salary, overtime, part-time and contract workers payment are kept at its best minimum.
- Assesses and analyzes the Profit & Loss statement for the Guest Laundry and overall hotel laundry cost and expenses and to adopt new changes towards controlling losses and expenses with approval from the Executive Housekeeper and Management.
- Instills and cultivates team spirit values and plays the role of a mentor towards motivating the staff to have the right attitude towards their job.
- Checks on staff daily attendance record and movements while they are on duty to ensure highest level of productivity.
- Conducts the Department Orientation and skills training for all staff with assistance from Supervisors.
- Evaluates staff performance periodically as part of the probation period requirement and for any other potential merit/promotion and annual assessment.
- Creates basic awareness and understanding on the Fire Safety and Handling, Safety & Security Regulations, Policies & Procedures in compliance with the Occupational Safety & Health Act (OSHA) standards.
- Coordinates all internal and external training programs for the staff with assistance from Human Resource department and related vendors.

**Salary**: RM4,000.00 - RM5,500.00 per month

**Benefits**:

- Free parking
- Parental leave
- Professional development

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Assistant Executive Housekeeper: 2 years (required)