Customer Service/indoor Sales Coordinator

* It is the responsibility of the Sales Coordinator to provide the field sales team with the necessary support. - By keeping schedules and providing feedback, documentation, and information, the sales coordinator serves as a point of reference for colleagues and customers. - They strive to streamline activities such that the team performs optimally and the...

**The Company** Our client is a European forwarder, family-owned business with more than 500 years market presence, supported by over 7000 employees in 150 offices and network globally. They provide integrated solutions including airfreight, seafreight, land transport, warehousing, and industry solutions. Reporting to the Sales Manager, the Business...

**Duties & Responsibilities**: - Serves customers by providing CMS product information & resolving service issues. - Prepare Quotation for customer and follow up closely with them. - Ability to communicate clearly and professionally, both verbally and in writing. - Manage telephone calls professionally, efficiently and with good communication skills. -...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

We are looking for a motivated, dynamic **Customer Care Executive (Indoor**)** to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory. To...

We are looking for a motivated, dynamic Customer Care Executive (Indoor) to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory. To help...

We at Gratitude India are able to successfully cater to the recruitment and staffing requirements of BPO/Ecommerce/Other sectors doing Entry level Hiring from onshore to offshore locations. We take special care of Bpo briefing process to gain maximum output from the candidate and everything the company has to offer.We Have A Contrary View But At The Same...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

Sales account managers serve as intermediators between clients and the organisation, managing both sales and long term relations with the client. They have knowledge about products and services and develop contracts with customers. Add some colour to your next visit to Penang with a stay at Amari SPICE Penang, an exciting and engaging business-leisure hotel...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

**The company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology. We are looking for an Account Management Coordinator to be...

Negotiating all contracts with prospective clients. -Helping determine pricing schedules for quotes, promotions, and negotiations. -Preparing weekly and monthly reports. -Giving sales presentations to a range of prospective clients. -Coordinating sales efforts with marketing programs. -Understanding and promoting company programs. -Preparing and submitting...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...

Job description - Learn and execute of day-to day Air Export Customer Services activities i.e. freight (Air freight space) booking arrangement, follow up and monitoring. - Coordinate with customs team for shipment customs clearance own/customer appointed - To support or execute any other tasks as may be assigned by the superior from time to time, as relevant...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. Job Description: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship with...

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks in 6 continents, and leading-edge technology. The Custom Brokerage Customer Service will be based in...

An Established US based forwarding company located in Penang. Mid-America Overseas offers a wide range of services to suit our customer’s unique needs. From ocean freight to air freight, from door-to-door forwarding to special projects and dangerous goods shipping, our team of highly trained professionals are experts in meeting and exceeding customer...

Handling customer complaints or any major incidents - Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants; - Issuing refunds or compensation to customers; - Developing feedback or complaints procedures for customers to use; - Developing customer service...

Business Customer Account Manager We are looking for talents who experienced in logistic knowledge to join our Penang Sales team. This role will be acting as Key Account Manager (KAM - Hunter role) by providing customer personalized approach and service. The role required to execute the below tasks and initiative: - Manages relationship of a defined...

Building up the new key account platform to expand the sales efforts. - Working with the technical support team to resolve technical questions or develop solutions for the customers. - Observing and analysis of the potential customers, markets and competitors companies. - Foster strong relationships with semiconductor clients, understanding their needs and...