Customer Service

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks in 6 continents, and leading-edge technology. The Custom Brokerage Customer Service will be based in...

**Job Title: Customer Success Specialist (English + Mandarin + Conversational Cantonese)** **Salary: RM3300 + RM300 (Basic + Language Allowance)** Are you a dynamic individual with exceptional communication skills in English, Mandarin, and Conversational Cantonese? Do you have a passion for providing outstanding customer experiences and helping people...

Job Title: Assistant, Customer Service Operations **Job Description**: - The Role: - Assistant, Customer Service Operations works with the regional Customer Service teams and the Directors of Customer Service Operations to help keep the business running smoothly by performing administrative, reconciliation and customer service duties. In this role you...

Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...

Fresh graduates are welcomed, cs experience preferred **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a...

Bayan Lepas, Penang - MYR 2800-3500 **Qualifications**: Business Studies/Administration/Management, Commerce, Marketing or equivalent. - Major in Business Information will be an added advantage. **Requirements**: - Excellent customer service and interpersonal skills. - Excellent communication skills. - Demonstrate analytical and problem-solving skills and...

Toll Group **Position Title**:Customer Service Officer - Export (Mandarin Speaker) **Division**:Global Shared Services Penang **Location**:Penang, Malaysia **Department: Operation** **Reports to (position)**:Manager - TGF GSS Penang **OVERALL PURPOSE OF THE JOB** The position will be responsible to enter data from various source documents into the in...

**Responsibilities**: To achieve the monthly and yearly sales target as assigned by the management. To execute marketing activities as directed by CSU Unit Head/ management. To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. **Job Requirements**: Bachelor's Degree in Business...

Duties involve but are not limited to supply chain services, inventory control, critical parts availability and material handling: - **Customer Service**_ - Process orders for materials from sales staff or direct customers’ contacts - Update order information into the ERP System - Coordinate with suppliers regarding order status, shipping dates, prices,...

**ROLES, RESPONSIBILITY AND AUTHORITY**: a) Manage documentation flow. This includes bills of lading, packing lists, commercial invoices and certificates of origin and licences. b) Handle daily operations for both export and import airfreight shipments c) Complete customs clearances, ensuring full compliance to any relevant regulations. d) Coordinate the...

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology. **The Role**: - Ensure smooth and timely freight process...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

Work with inter-departments to resolve customers’ enquiries - Provide excellent service to all our customers at all times and achieve targeted customer satisfaction score - Issue Letter of Guarantees for patients - Book medical appointments on behalf of clients - Perform any other administrative function whenever required **Requirements**: - Good...

**The Company** We are partnering with one of the top-ranking logistics service providers who has an extensive global presence that offers comprehensive logistics solutions. **The Ocean Export Customer Service will be responsible to**: - Ensure smooth and timely freight process flow and meet client requirements. - Coordinate daily ocean export and import...

Handling customers’ inquiries, requisition for quotes and orders - Document maintenance - Maintain all work orders, customers’ purchase orders - Handle all communication such as inquiry - Maintain all communication record - Maintain contract review period - Order processing and update part general data - Process and check forwarders invoices and submit...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to...

JOB RESPONSIBILITIES: - To learn on operations and customer service in Air or Ocean Freight - To assist with custom form preparation under supervision - To retrieve and download document for customer hardcopy invoice - To create or confirm transport orders - To prepare, control, and distribute all required Import/Export documents - To update customers on...

**CUSTOMER SERVICE** - 18 - 30 tahun - SPM / Diploma / Ijazah - Active communicator - Speak extra foreign language is advantages - Good personality, appearance and can work as a team **RECEPTIONIST** - Welcome guests in a warm and friendly manner. - Ascertains their dining/lodging needs. - Seats guests and manage the seating chart. - Monitors restaurant...