![Sedimi Holding Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Outbound
3 weeks ago
Job description
- Location: Taman Daya, Kepong
- Working hours: 10 am to 6 pm
- Working Days: Monday to Friday
Job Duties Include:
- Overcoming the initial objections that consumers will have.
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- We handled a high volume of primarily outbound phone calls while delivering highly professional service to our customers.
- Exceeding our Key Performance Indicators that will be managed through our call center management team.
We are looking for the following:
- Minimum education qualification: SPM or prior outbound dialing experience, preferably in a call center, collection department, or telesales environment with 1-year experience.
- Fluency in Bahasa Malay, Middle in Mandarin, and English
- Comfortable meeting production goals in a deadline-driven environment
You'll achieve more when you join:
- Monthly celebrate birthday
- Company event celebrates
- Team building activities
- Company trip local and oversea
**Job Types**: Full-time, Permanent
**Salary**: RM1,800.00 - RM3,000.00 per month
**Benefits**:
- Additional leave
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Kepong: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (required)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
- English (preferred)
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