Operations Customer Service
2 weeks ago
Monitor operations performance level.
- Assist to schedule pick-up and delivery arrangement with drivers and riders.
- Ensure all teams work as per company’s SOP when discharging their duties.
- Closely monitor daily operation activities under the supervision of operation manager
- Act as a focal point and assist when there an emergency situation arises.
- Perform ad-hoc tasks assigned by the operation manager and the Management
**Job Requirement**
- Minimum highest education: SPM and above, fresh graduates are welcome to apply
- Computer literate: function in computer windows, Microsoft Words & Excel
- Analytical, resourceful, organized, meticulous, problem-solving skills.
- Good communication skills, preferably multilingual.
- Possess own transport.
- Can work in a team and multitaskers.
**Job Type**: Contract
Contract length: 6 months
**Salary**: RM58.00 per day
**Benefits**:
- Opportunities for promotion
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
Application Question(s):
- Computer Literacy (Please Rate Familiarity from Scale 1 to 10)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Courier Industry: 1 year (preferred)
- Customer service: 1 year (preferred)
Expected Start Date: 08/01/2023
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