Customer Service Professional

Primary Job Functions: - Provide primarily customer service-based phone support to needed customers. - Activate and engage with client/customer whilst providing accurate information of customer’s issue at hand. - Accurately record and update customers’ cases into department's CRM and trackers following appropriate processes. - Provide accurate and...

KEMASUKKAN JULY 2023 Customer Service Professional KELAYAKAN Minimum Pass SPM 19-38 tahun Warganegara Malaysia sahaja Boleh berkomunikasi dengan baik dalam Bahasa Malaysia & Bahasa Inggeris Boleh bekerja secara shift - Membalas panggilan masuk dari pelanggan - Membantu menyelesaikan masalah. KELEBIHAN BEKERJA - Waktu Kerja Biasa - Mempunyai peluang untuk...

Interact with customers via telephone to provide information and assistance Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service Able to resolve the calls within the agreed SLA (Service Level Agreement) You will be accountable for meeting individual...

**Customer Service Professional** **_(04 September 2023 Intake)_** To attend inbound calls from customers. **Salary Package**: Basic (RM 1800 - RM 1900) + RM 300 Perfomance Pay Monthly **Working Days**: Monday to Friday **Working Hours**: 8.30 AM - 5.30 PM **Working Location**:Menara Prudential (Near to MRT TRX) **Requirements**: 1. 19 years old and...

The Professional Services Consultant is a member of our consulting group that delivers configurable solutions and the support of the solutions to our end user customers and partners.  The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Kofax...

The Professional Services Consultant is a member of our consulting group that delivers configurable solutions and the support of the solutions to our end user customers and partners.  The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Kofax...

The Professional Services Consultant is a member of our consulting group that delivers configurable solutions and the support of the solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Kofax...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

Job Level Mid Career The Professional Services Consultant is a member of our consulting group that delivers configurable solutions and the support of the solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and...

The Professional Services Consultant is a member of our consulting group that delivers configurable solutions and the support of the solutions to our end user customers and partners.  The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Kofax...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Performs order validation, basket configuration and submits into the related systems capability (CRM, CPQ, CSM, WinSCP, NCO, External Portal and MBH) towards meeting customer requirement and expectation within the specified Turn-Around-Time - Responsible to liaise with ISD and follow up on the issues been raised due to system problem and manages exception. -...

**Essential Functions/Core Responsibilities** - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns;...

Customer service officers are being scouted for an esteemed MNC located in Mid KL What you need to do: Respond to customer queries/ orders on designated communication platforms Provide strict renditions of the messages including every detail of the conversation and is prepared for challenging calls Employ good customer service and communication skills,...

*Vacancy: - Chat Support - Thai* Location: Kuala Lumpur, Malaysia **Salary**: Basic: RM4000 + Complexity Allowance: RM500 + Housing Allowance: RM200 Working Hour: 24*7 Rotational *Requirement: Degree holder with at least 1 year CS experience OR Diploma with at least 5 years of experience* Joining Date : 20th March, 2024 *Headcount: 35* *Job...

Job Description Able to determine the issue for each interaction and assist professionally. Passionate in helping to resolve customer issues and complaint handling. Guide and resolve the issue professionally and efficiently. Assist customers to solve issues by providing the right solution. Respond promptly to customer inquiries to the designated...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and...

Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses). - Deliver customers support &...

As the Manager, Procurement, you will engage and work in partnership with cross-functional organizations to support long-term business goals. You will be instrumental in the development and implementation of various strategic initiatives in the APAC region aiming to optimize end to end processes, innovation, service levels and total cost of ownership. ...

Job Scope To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution.Basic Salary:RM RM 1900Shift Allowance:RM 60Performance Pay:RM 300Working Location:Bangsar (Near to LRT Kerinchi)Working Days:5 days a week, 2 off days (rotational)Working hours:Earlist...