Quality Control Executive
6 days ago
Responsibilities
- Checking the quality of services provided by the employee in accordance with the work criteria
- Providing feedbacks to help out deliver best customer service
- Making detailed individual reports about the services provided
- Keeping active communications with team leaders and managers
- Analyzing deeply each case and raising flags if needed
- Improve business processes in QC area
**Requirements**:
- Exceptional listening and analytical skills
- Experience or acquiring knowledge in the Fintech industry or E-commerce
- Ability to sit still and focus
- Excellent written and spoken English, Malay and Indonesian languages
**Benefits**:
- Working for a dynamically growing company;
- Challenging but exciting tasks with our own product;
- Trainee period is provided;
- Competitive salary;
- Working on a standard schedule with a possibility of flexible working hours
- Office work in the centre of Kuala Lumpur.
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: Up to RM3,000.00 per month
**Benefits**:
- Additional leave
- Flexible schedule
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Fixed shift
- Flexible hours
- Monday to Friday
Application Question(s):
- What are your monthly salary expectations?
**Experience**:
- Sales: 1 year (preferred)
- Quality control: 1 year (preferred)
**Language**:
- English (required)
- Indonesian (preferred)
- Bahasa Malaysia (required)
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