Client Solution Specialist

2 weeks ago


Kuala Lumpur, Malaysia IT BUSINESS SOLUTIONS SDN BHD Full time

A customer success specialist develops and maintains long-term business relationships by serving as an internal advocate and client liaison. Typically a “people person,” by nature, they have a hybrid of soft and hard skills required to master technology and manage customer relationships. These professionals are driven to uncover the root cause of a problem, quickly analyze potential solutions, and make clear and informed recommendations. The best customer success specialists demonstrate superb communication, organization, and time management skills, and are able to effectively handle a number of diverse and complex problems at the same time.
Leading Technology. Lasting Partnership It’s more than a slogan; it’s our way of doing business. Our approach to work is based on the philosophy of following a complete customer focused strategy. This sense of direction and purpose is guided by corporate vision and mission as articulated below. Corporate Vision To build highly respected, global information technology services enterprise. Maximizing business benefits for clients. Career potential for employees. Financial gain for both employees and shareholders. Mission Statement Strive to build creative solutions that deliver a differential advantage and high business value to our clients. To develop lasting relationship with our employees, customers and partners. Deliver quality products and services at competitive terms on a timely basis. Strive to consistently exceed the expectations of our customers, employees, management and suppliers. To make profit for all concerned which will be wholly guided by adherence to strong ethics, honesty and professionalism in all that we execute.
Bachelor's or Equivalent



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