Business Process Analyst
5 days ago
**Job Description/Overview**
If this is something that sounds interesting to you, do send us a copy of your CV and we will make sure to get back to you as soon as possible.
**RESPONSIBILITIES**
- Perform key task of processing client’s funding and withdrawals, which includes Wire Transfer, Credit Cards, and other Payment Service Providers
- Maintenance of merchant portal and performing settlements.
- Preparations of monthly reconciliation report
- Preparation of monthly profit-sharing report (High Watermark and Non-High watermark) for our clients
- Work with the Development department for system enhancements and performing system testing to ensure new processes and functionalities can meet clients’ needs and requirements.
- Supporting the Sales Department to resolve any queries relating to operational processes.
- Work and liaise with different vendors to ensure that all deposits and withdrawals are delivered in a timely manner.
- Reviewing of documentations for Operational procedures.
- Other ad-hoc duties as may be required from time to time.
- Work closely with the Head of Operations to ensure operational strategies are aligned with a view to improve system robustness.
- Formulate business strategies to increase company efficiencies.
- Design policies and processes to facilitate any business implementation.
- Implement processes to ensure customer retention.
- Oversee the systems throughout the organization.
- Manage contacts with vendors, partners, and clients.
- Planning for long term processes to keep the organization relevant.
**Requirements**:
- Diploma/Degree in Finance, IT or of an equivalent discipline
- Able to understand and work well with numbers
- Critical thinking for enhancements of our system
- Good problem-solving skills
- Able to work well independently and within a team
- Able to liaise with vendors
- Responsible and fast learner due to a steep learning curve
- Proficient in Microsoft Office & Excel
- Knowledge in Metatraders 4 is an advantage
- Salary can be discussed. (Negotiable)_
**Job Types**: Full-time, Permanent
**Salary**: RM4,000.00 - RM4,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Fixed shift
- Night shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Kuala Selangor: Reliably commute or planning to relocate before starting work (preferred)
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