Quality Assurance Analyst

**Responsibilities**: - Analyze user’s business requirements and processes into test cases. - Create and Maintain up-to-date test cases for all deployment solutions and confirm that all solutions are properly tested. - Create documentations for implementations. - Ensure standards and requirements are met through conducting quality assurance tests. -...

**OVERALL PURPOSE OF JOB** The responsibility of the Quality Analyst performs quality inspection, documents findings by following required audit process and procedures, provides trend analysis, and participates in audit calibration processes where required **DUTIES AND RESPONSIBILITIES**: - Performs quality inspection, documents findings by following...

**Position Title**: - Manager, Quality Assurance **Reports To**: **Senior Manager, Quality Assurance & Delivery**: **Role Purpose**: Lead, drive and monitor Quality Assurance team and ensure efficient and effective implementation of service quality assurance plans with highest integrity, accuracy, and ethical standards. **Key Accountability**: - Service...

Position: Quality Analyst - Customer Service (Airlines, Ticketing, Travel & Tours) - BPO Location: Kuala Lumpur, Malaysia Joining date: Sept 1 year experience in Quality Analysis in CS is a Must Relocation costs and paper work will be catered for by Client **Position Overview**: **Responsibilities**: - Analyze customer service interactions for adherence...

Quality Assurance & Regulatory Affairs Executive #MSL Description Job ScopeImplement quality assurance policies and procedures to ensure compliance with applicable regulations and standards.Support all aspects of the Quality Management System including updating QMS manuals, SOPs and forms, conducting internal audits, and follow-ups on NC/CAPA.Investigate and...

Quality Assurance & Regulatory Affairs Executive (Mandarin Speaker) #MSL Description Job ScopeImplement quality assurance policies and procedures to ensure compliance with applicable regulations and standards.Support all aspects of the Quality Management System including updating QMS manuals, SOPs and forms, conducting internal audits, and follow-ups on...

**Company Description** Tenbex Engineering Sdn. Bhd. (TESB) is an engineering company established in 2004 and based in WP. Kuala Lumpur. TESB operates in West and East Malaysia and serves as a licensed service contractor/vendor for oil companies such as PETRONAS, MURPHY, REPSOL, SHELL, and EXXON MOBIL. With a team of experienced personnel from various Oil &...

**Reports To**: **Senior Manager, Quality Assurance & Delivery**: **Role Purpose**: Lead, drive and monitor Quality Assurance team and ensure efficient and effective implementation of service quality assurance plans with highest integrity, accuracy, and ethical standards. **Key Accountability**: - Service Quality Assurance (SQA) Planning and Management:...

**Responsibilities**: - Review and assess diverse media content for quality and adherence to guidelines. - Identify and document issues in video, audio, and graphics, ensuring compliance with standards. - Conduct systematic testing to detect and report bugs, glitches, and deviations from quality parameters. - Ensure media content complies with industry...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

Role Summary: Key responsibilities: - Conduct evaluation of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide contractive feedback to...

JOB DESCRIPTION Role in Technical and Advisory: 1. Technical Manager in providing technical input aligned with IPPF Standards and relating to Governance, Risk Management and Controls to technical engagements. 2. Educational Development Products management. Role in Quality Assurance: 1. Quality Assurance Manager in executing external quality assessment review...

Kuala Lumpur Full Time About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million...

**Position Snapshot** **Quality Assurance Executive** Location: Nestle Distribution Centre,Sijangkang Company: Nestlé Manufacturing (M) Sdn. Bhd. Full-time Bachelor’s Degree in Food Science or any other relevant discipline At least 2 year of relevant experience **Position Summary** Leads a small team to ensure microbiological/chemical/sensory...

Job Summary As a QA consultant, you are responsible to perform any required software testing to ensure systems are functioning as per documented requirements. **Responsibilities**: Perform functional tests (System Integration Test, User Acceptance Test, Automation Test) Validate features/functionality of the system as per documented business...

EA SPORTS FCBuilding on an incredible 30 year foundation, we're redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World's Game. Together, we're taking the largest football club in the world to new heights – and this is just the beginningWith more...

EA SPORTS FC Building on an incredible 30 year foundation, we're redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World's Game. Together, we're taking the largest football club in the world to new heights – and this is just the beginning! With more...

**GENERAL DESCRIPTION** As a Junior Executive in Quality Assurance, you will be responsible for monitoring and assessing the performance of our customer service representatives to ensure adherence to quality standards and best practices. Your primary objective will be to maintain and improve the overall quality of customer interactions, thereby enhancing...

Lead requirement gathering and analysis sessions. - Oversee and coordinate the change management process, ensuring all change requestsare accurately logged, reviewed, and delivered within the agreed timelines. - Work closely with the development team to plan delivery timelines, ensuring that change requests are prioritized and included in the backlog...

Job Description A business analyst plays a crucial role in bridging the gap between business needs and technological solutions. This position involves analyzing and understanding the organization's processes, identifying opportunities for improvement, and recommending effective solutions to enhance efficiency and productivity. **Responsibilities**: -...