Customer Service Specialist

2 months ago


Cheras, Malaysia Right Recruit Full time

Job description
- To analyse, create and resolve tickets (if applicable).
- To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests.
- Identified and escalated priority issues per client specifications.
- Displayed courtesy and strong interpersonal skills with all customer interactions.
- Ensure high levels of customer satisfaction with individual call.

**; Requirements**:
- Job Requirements
- Minimum posses with Professional Certificates, Diploma, Bachelor Degree and above
- Able to speak and write Fluent in Korean Language
- Able to speak and write in English is preferable
- With customer service experience from BPO / Call center is preferable
- Able start work immediately is preferable


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