Customer Care Assistant

2 weeks ago


Cheras, Malaysia Trinity Workforce Solution Sdn Bhd Full time

**Customer Care Assistant - Eye Specialist Clinic**

**Salary**: RM2500 - RM3500
Working days: Monday - Sunday (5 days working, 2 days off - rotate)
Working hours: Monday - Saturday - 8:30a.m - 6p.m Sunday - 10a.m - 5p.m

**Job Responsibilities:

- **
- Provide excellent service, stream line patient flow, manage complaints, gather feedback/testimonials, conduct surveys and maintain workplace cleanliness
- Handle patient registration, record data entry/update, appointment booking/scheduling, check-in/out, monitor flow, attend to needs/requests/follow-ups, manage phone calls, address walk-in inquiries, and oversee admin/housekeeping, including patient follow-ups and appointments.
- Perform selective eye test.
- Facilitate patient flow and support doctors with medication and surgery instructions, while also managing doctors' room upkeep and ensuring it's stocked with essential items.
- Conduct various eye tests and provide timely follow-up reminders for pending patient cases.
- Manage sales transactions and cashier responsibilities utilizing the Salesforce POS system, while also tending to patients' administrative needs and conducting follow-ups.
- Ensure daily settlement, reconcile sales, and perform stock checks for medications/drugs.
- Prepare patient files for next-day appointments, handle filing tasks such as retrieving and filing patient files, and perform housekeeping duties in designated work areas as assigned by the CM/PIC.

**Other Task/Responsibilities**
- Surgery Coordinator Assistant.
- OT Assistant.
- Assist in Company/Marketing campaigns/activities/roadshows (indoor & outdoor).
- Special projects.
- Other role specific or person specific job assignments.

**Requirement**:

- SPM, Diploma and Degree holder.
- Minimum 6 months experience of face to face customer service.
- Well groomed as per company policy.
- Fast learner.
- Able to travel in any mode of transportation.

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa Malaysia (preferred)

Willingness to travel:

- 100% (preferred)



  • Cheras, Malaysia Sunway Medical Centre Velocity, Cheras Maluri KL Full time

    **Job responsibilities** - Be the face of our hospital, providing exceptional customer service and assistance to our patients and visitors - Guiding and navigating patients and visitors throughout the hospital, ensuring they reach their destinations efficiently. - ⁠Suggesting doctors based on patient needs and preferences. - Providing directions to various...


  • Cheras, Malaysia J&B Osteo Care Full time

    Work Location : J&B Osteo Care, Cheras, Batu 9 Job Types**:Full-time** Required language **:Chinese** (华裔为佳) **Benefits** - Commission + Annual bonus 佣金 + 年终奖励 - Annual leave 公假、年假 - Medical and hospitalisation leave - Statutory deductions (EPF, SOCSO,EIS) **Requirements**: - Pleasant personality and excellent...


  • Cheras, Malaysia J&B Osteo Care Full time

    Work Location : J&B Osteo Care, Cheras, Batu 9 Job Types**:Full-time** **Requirements**: - Required language**:Chinese** & English (华裔为佳) - Pleasant personality and excellent communication skills. - Good soft skills and empathy. - Independent, committed, and has a high sense of responsibility. - Own transportation...


  • Cheras, Malaysia Sunway Multicare Pharmacy Full time

    This position is responsible for fostering customer engagement to ensure a compelling and resonant customer experience. **Responsibilities**: - Investigate and resolve customer complaints or issues efficiently, aiming for first-contact resolution whenever possible. - Stay informed about product features, promotions, and updates to provide comprehensive...

  • Raya Part Time

    4 weeks ago


    Cheras, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Possess pleasant personality and good communication skills - With or without sales experience are welcomed - Able to work on Fridays, Saturday, Sundays & Public Holidays - On the job Training will be provided - Able to start immediately or within short notice - Part-Time and Temporary position(s) available. **Responsibility** - Provide...


  • Cheras, Malaysia Caring Pharmacy Sdn Bhd Full time

    Helping customers in identifying and purchasing required products to ensure that excellent customer service is demonstrated at all times **JOB REQUIREMENT** - Minimum SPM qualification for Sales Assistant - Minimum with Diploma in Pharmacy/Nursing for Pharmacy Assistant - Required language: English, Malay (Mandarin and other languages/dialects would be...


  • Cheras, Malaysia Caring Pharmacy Sdn Bhd Full time

    Helping customers in identifying and purchasing required products to ensure that excellent customer service is demonstrated at all times **JOB REQUIREMENT** - Minimum SPM qualification for Sales Assistant - Minimum with Diploma in Pharmacy/Nursing for Pharmacy Assistant - Required language: English, Malay (Mandarin and other languages/dialects would be...

  • Clinic Assistant

    4 weeks ago


    Cheras, Malaysia KL SIHAT SDN BHD Full time

    We’re Hiring! Clinic Assistant Wanted Are you passionate about helping others and making a positive impact in healthcare? Join our team at Klinik KL Sihat as a Clinic Assistant! **Responsibilities**: - Greeting patients and visitors with a warm welcome - Assisting doctors during patient consultations - Managing appointments and patient records -...


  • Cheras, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    Requirements - Citizens of Malaysia - Strong supervisory & leadership skill with a proven ability to motivate & manage a team. - Education requirement - Minimum SPM. - Working hours from 9am to 6pm from Mon to Fri - Sat half day from 9am to 2pm. Sun off day. - Manage a Telemarketer team for at least 1 year. - Experience in Medical Industry especially ECP...

  • Clinic Nurse

    6 days ago


    Cheras, Malaysia Trust Clinic Damai Perdana Full time

    Perform Basic Nursing Care and Assisting Doctor **Salary**: RM2,400.00 - RM3,500.00 per month **Benefits**: - Maternity leave - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Commission pay Ability to commute/relocate: - Cheras Selangor: Reliably commute or planning to relocate before...


  • Cheras, Malaysia Excel Qhalif Sdn. Bhd Full time

    Excel Qhalif is a therapy centre for children with developmental delay such as autism spectrum disorder and speech delay. **Location** : Alam Damai, Cheras **Working Hour**: - Monday to Friday (9.30 am to 6.30 pm) - Saturday (8.30 am to 2.30 pm) Saturday will be on leave in alternate( cuti bergilir) **Requirements**: - Patient and love working with...


  • Cheras, Malaysia Pigeon Filming Studio Full time

    Job Responsibility - Assist in shooting - Help in managing shooting equipment - Manage lighting and audio in shooting - Ad-hoc task in shoot - Keep equipment and environment tidy **Benefits**: - Office is reachable by MRT (1 min walking distance from Sri Raya MRT) - Working time: Monday - Friday, 10am - 6pm. - Might need to OT on shooting day, will be...


  • Cheras, Malaysia Senheng Electric (KL) Sdn. Bhd. Full time

    **Job Description**: - Greet customers and ascertain what each customer wants or needs. - Recommend, select, and help locate or obtain product based on customer needs and desires. - Describe merchandise and explain use operation, and care of product to customers. - Prepare copy of sales invoice or sales receipt for customer’s reference. - Demonstrate use...

  • Customer Service

    7 days ago


    Cheras, Malaysia EduSuperhero Sdn Bhd Full time

    WORK FROM HOME 客服团队新成员招募 加入我们充满活力的客服团队,一起创造不凡的客户体验!我们诚邀热情、具备高度责任心和关爱精神的您,无论是新手还是经验丰富的专业人士,只要您拥有SPM学历,我们都欢迎您的加入。 我们提供的福利: -...


  • Cheras, Malaysia ANAIKA COLLECTION SDN BHD Full time

    As a Store Manager, you are expected to: - Lead the Store by representing the Brand and driving its initiatives whilst aligning to Valiram procedures and quest for excellence. - Oversee all aspects of store performance through sales management, operational excellence and people leadership, as well as store visual aesthetics and environment. - Maintain...

  • Beauty Consultant

    4 weeks ago


    Cheras, Malaysia Smartrend Recruitment & Consultancy Full time

    **Responsibilities**: - Conduct personalized beauty consultations with customers to understand their needs and preferences. - Demonstrate in-depth knowledge of the features and benefits of the products we offer. **Requirement**: - 1-2 years experience - Hands on skills - facial and body - Consultant and sales development skills - Friendly and cooperate...

  • Technician Assistant

    4 weeks ago


    Cheras, Malaysia Zaza Aircond Enterprise Full time

    Waktu bekerja: Isnin - Sabtu (9 am - 6 pm) Jenis kontrak: Tetap Keperluan: - Mempunyai lesen D/GDL (mempunyai GDL adalah kelebihan) - Jujur, bertanggungjawab, menepati masa dan bermotivasi. Keperluan tugas: - Membantu Technian dalam perlaksanaan tugas penyelengaraan. - Membawa kereta/van ke kawasan yang ditetapkan. 1) Provide Technical Support: Assist in...

  • Pharmacy Assistant

    4 weeks ago


    Cheras, Malaysia Juzcare Pharmacy Cheras Selatan Full time

    **Pharmacy Assistant Responsibilities**: - Receiving, processing, and organizing shipments and deliveries accordingly. - Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines. - Assisting customers in locating desired shop items. - Informing customers of shop promotions to encourage...


  • Cheras, Malaysia Careclinics Healthcare Services Sdn Bhd Full time

    **About Us.** **Careclinics** group emerged out of the passion and diligence of a coterie of doctors who saw the healthcare industry rather differently. With a clear mission and vision, we wanted to recreate a whole new paradigm shift in the healthcare industry. As our company is growing, we want you to be part of our big family. **Job description** -...


  • Cheras, Malaysia Careclinics Healthcare Services Sdn Bhd Full time

    **About Us.** **Careclinics** group emerged out of the passion and diligence of a coterie of doctors who saw the healthcare industry rather differently. With a clear mission and vision, we wanted to recreate a whole new paradigm shift in the healthcare industry. As our company is growing, we want you to be part of our big family. **Job description** -...