Client Onboarding Analyst

4 weeks ago

Penang, Malaysia Citi Full time

**Job Purpose**:
The role is part of the Global Account Services Signer Transformation Team and is responsible for driving the strategic development of the Account Services Offering to our global clients.

He/she will be responsible for ensuring there are appropriate focus, traction and progress in delivering this key transformation initiatives.

**Job Background/context**:
Citi Treasury and Trade Solutions Group provides integrated cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe. Citi Digital Working Capital, with its full range of digital and mobile enabled platforms, tools and analytics, continues to lead the way in delivering innovative and tailored solutions to its clients. It offers the industry's most comprehensive suite of treasury and trade solutions, including cash management, payments, receivables, liquidity management and investment services, working capital solutions, commercial and prepaid card programs, trade finance and services.

**Key responsibilities**:

- Populate daily tracker
- Carry out manual data extraction and transposition of data for all non-structured signers
- Daily Catch Ups with local Project Team to track Progress on Doc Remediation, Rule Validation, PTE Testing, Manual Bucket and other task
- Depending on complexity, if there are scope rules Project Ops will complete the Scope Rule validation and Scope manual extraction where possible
- Carry Out Rule Validation Activity for rules created by Technology within the required timeframe
- Creating Sample Test Data in standard format.
- Issue Log to be updated
- Progress, issues and defects to be socialized between Tech and PTE Testing Team
- Carry out manual remediation

**Knowledge/Experience**:

- Experience of work in a process driven environment
- You speak English at communicative level
- You have attention to detail, are responsible and learn quickly
- You are open to new experiences and development within a global company
- You work well within a team and can cooperate with others

**Skills**:

- Excellent communication skills required
- Excellent interpersonal skills
- Self-motivated
- Impeccable integrity and judgment
- Team Player
- Microsoft Office Suits

**Qualifications**:

- Bachelor degree

The employees may need to exceptionally work on Public holidays or in shift hours to support technology deployment as and when necessary.

6 months contract
- **Job Family Group**:
Customer Service
- **Job Family**:
Institutional Client Onboarding
- **Time Type**:

- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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