Executive; Future Student Centre

2 weeks ago


Semenyih, Malaysia The University of Nottingham Malaysia Campus Full time

**Responsibilities**:

- Contribute to the development of recruitment strategies, improve lead to enrolment conversion rates and deliver a high level of customer service that will ensure targets are met. This involves ensuring compliance with the Unit and University policies, procedures, and relevant legislations.
- Selected key responsibilities for this role include the following:

- Providing future students with accurate information about studying at the university which includes programme information, accommodation, scholarships, visas, exchange, transfer and study abroad opportunities and more.
- Contributing to the development and management of relationships with a range of stakeholders including agents and other external stakeholders.
- Supporting the coordination and successful execution of Open Day and Recruitment events on campus.
- Prepare and implement, in collaboration with the Assistant Manager, specific recruitment strategies adapted to the needs of each channel.
- Responsible for the achievement of student enrolment through effective implementation of marketing strategies and activities.
- Handle conversion of enquiries and leads to enrolments.
- In collaboration with other Units of the University, assist students as required with ongoing non-academic issues such as visa matters and assistance in settling down in new study environment.
- Contribute to policy development and strategic planning activities of the direct recruitment section as well as the Unit.
- Ensure that all recruitment and admissions activities comply with relevant UNM/regulatory policies and procedures.
- Contribute to the refinement of policy and procedural matters in relation to Admissions function for programs offered by UNM.

**Job Requirements**:

- Minimum Diploma with at least 3 years working experience in a related field.
- A level of maturity consistent with the requirements of the position for independent work, initiative, and travel.
- Pleasant personality with strong customer service focus and able to develop a good working relationship with students, staff members and partners.
- A good command of written and spoken English and Bahasa Malaysia.
- Intermediate knowledge of Microsoft Office software, especially MS Word, MS Excel, and MS Power Point and digital collaboration tools.
- Willingness to work additional hours as and when required to meet recruitment targets.

Pay: From RM4,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift

Application Deadline: 05/24/2024
Expected Start Date: 06/15/2024



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