Service Crew
5 months ago
**1. Customer Service**:
- Greet customers in a friendly and welcoming manner.
- Take and process customer orders accurately and efficiently.
- Provide menu recommendations and answer customer inquiries.
- Ensure prompt and courteous service to enhance the dining experience.
**2. Table Maintenance**:
- Set up and clean tables before and after customer use.
- Ensure tables are properly arranged and well-presented.
- Monitor and replenish table supplies such as condiments, napkins, and utensils.
**3. Food and Beverage Service**:
- Serve food and beverages to customers in a timely manner.
- Collaborate with the kitchen staff to ensure accurate order delivery.
- Handle customer complaints or concerns professionally and escalate when necessary.
**4. Payment Processing**:
- Process customer payments and provide accurate change.
- Handle cash, credit cards, and other payment methods securely.
**5. Cleanliness and Hygiene**:
- Maintain a clean and organized work environment.
- Adhere to sanitation and hygiene standards.
- Assist in cleaning duties as needed, including dishwashing and general cleanup.
**6. Team Collaboration**:
- Collaborate with kitchen and bar staff to ensure smooth operations.
- Communicate effectively with team members to coordinate service.
**7. Upselling and Promotion**:
- Suggest upsells or additional items to enhance the customer's experience.
- Promote ongoing specials, discounts, or loyalty programs when applicable.
**8. Compliance**:
- Adhere to all relevant health, safety, and food handling guidelines.
- Follow company policies and procedures.
**9. Miscellaneous Tasks**:
- Assist in various tasks such as restocking supplies, organizing storage areas, and supporting other team members.
**Job Types**: Full-time, Contract
**Salary**: RM1,500.00 - RM1,700.00 per month
**Benefits**:
- Additional leave
- Free parking
Schedule:
- Rotational shift
- Weekend jobs
**Experience**:
- Service Crew: 1 year (preferred)
License/Certification:
- typhoid & food handling certificate (preferred)
Ability to Commute:
- Ipoh (required)
Ability to Relocate:
- Ipoh: Relocate before starting work (preferred)
Willingness to travel:
- 25% (preferred)
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