Quality & Assurance Manager

**Role Summary**: **Key responsibilities**: - Conduct evaluation of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide contractive...

**JOB PURPOSE** Responsible in enforcement of quality standards by performing quality assurance activities **DUTIES & RESPONSIBILITIES** 1. To conduct quarterly food safety & hygiene inspection for all cafes to ensure compliance to regulatory requirements & internal standards. 2. To conduct periodic third-party logistics & external warehouse inspection...

_**Our Blend**_ The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore. The Coffee Bean & Tea Leaf is on an inspiring journey...

1. To ensure that the Quality System is always up to date and in a state of art. 2. To oversee and supervise daily laboratory operations in compliance with GMP & GLP. 3. To propose and lead continuous Improvement Projects related to Quality for the company. 4. To ensure the monitoring and control of the manufacturing environment and general plant hygiene. 5....

_**Our client is a well established healthcare services provider and the successful incumbent will be based at Cheras, Kuala Lumpur.**_ **Key Roles**: - Maintain constant communication with management, staff and vendors/suppliers to ensure proper operations of the Company. - Develop, implement and maintain quality assurance protocols. - Grow the efficiency...

To be responsible for the overall daily operations of the Pathology and Clinical Diagnostics Laboratory. - To be responsible for the business development and overall revenue of the Lab. - Ensuring the Medical Lab Equipment is well maintained and calibrated regularly. - Experience in Phlebotomy - Venous Blood Extraction from patients. - Experience in ISO/MS...

1. To ensure quality control activities to comply with GMP and GLP, Halal standard and any local authority’s requirements. 2. Update SOPs, upkeep SOPs 3. To prepare report for Management to review 4. To generate weekly, monthly and yearly report to Head, Research & Quality Management. 5. To implement and draw up a microbiological map for the facility. 6....

_**Our Blend**_ The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore. The Coffee Bean & Tea Leaf is on an inspiring journey...

In Summary: **Being wholly in charge of the success of the Laboratory Department.** This includes: **Business Development (profit, financial growth) & Operations (staff management, excellence and integrity of operations)** In Business Development: Doing whatever it takes to achieve revenue targets to _sustain and grow_ the lab. This includes: - Identifying...

To participate in the design of the annual business plan, helping the Director of Sales & Marketing, with a previous research, investigation and analysis of the market trends of their sales area. - Planning sales activities: to concentrate in “selling” i.e. conduct sales calls to introduce hotels facilities, packages, seeking business leads. - To assist...

We are looking for an experienced and motivated IT Assistant Manager who will be responsible for overseeing and ensuring that computing systems and equipment are operating effectively and efficiently. To be successful in this position you will demonstrate a detailed knowledge of the industry’s best practices and evidence a professional track record of...

**ACCOUNTABILITIES**: - Ensure effective strategic planning in assuring the achievement of the Group’s business targets - Revenue, COGs and PBT. - Ensure efficient restaurant operations by implementing the restaurant performance policies and procedures by conducting daily, weekly and monthly audits. - Lead the Restaurant Managers to review operations data...

Accounting assistants record and report ticketing accounting situations to the accountant they work with, verify deposits and prepare daily reports and income. They arrange authorised refund vouchers, maintain the returned check accounts and communicate with ticketing managers concerning any ticketing systems issues. KB Colour Image Sdn Bhd's core business...

Coordinate and monitor supply chain operations Ensure premises, assets and communication ways are used effectively Utilize logistics IT to optimize procedures Coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements Plan and track the shipment of final products according to customer requirements Prepare accurate reports...

KB Colour Image Sdn Bhd's core business is providing digital inkjet printing products to our customers. The company has 20 years of history and experience since 2001. Our business continues growing and expanding so we need recruit more staffs to join us. KB Colour Image has been committed to quality above complexity and difficulty. The company has since...

**Job description** **Responsibilities**: - To assist the senior coordinate with quality inspections with all site sub-contractors and vendors coordinate all non-destructive testing on site. - To coordinate with the customer's representative on all quality matters. - To undertake all other duties and responsibilities as instructed by the superior. - To...

Interact with sales team personnel and customer on a daily basis. - Efficiently respond to customer queries and needs. - Collect, download and prepare Job Orders with complete information and product description. - To collaborate and communicate closely with DTP, Printing, and Finishing on daily workflow. - To coordinate job flow with production to ensure...

**Responsibilities**: - Prepare quotations for customers and any other documents related with tender submission work closely with sales personnel. - Update customer purchase order, issue purchase requisition and document related to sales. - Update and maintain the internal product price list. - Reporting sales performance. - Handling all correspondences and...

Jalur Milenium’s genesis in the telecommunication industry came about in 2006. Despite its tender years, the tech-savvy professionals at the heart of the organisation have a collective experience and knowledge on par with others in the industry. What we differ in is the guiding principles by which our work ethics were forged from; DEPENDABILITY,...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...