Manager - Personal Financial Services
6 months ago
If you are looking to excel and make a difference, take a closer look at us
We’re hiring for Customer Service & Operations Manager (Klang Valley)
Reporting to the Branch Manager, our Customer Service and Operations Manager is responsible to maintain seamless daily branch operations through leading, guiding, and mentoring the operations team. The role includes maintaining HLB’s policies, standards, compliance to BNM regulatory reporting and receiving customer inquiries or complaint escalation in a timely manner.
Job Responsibilities:
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
- Provide excellent customer service and uphold professionalism to reflect Bank’s image
- Product knowledge / Selling skills / Market intelligence / Competitor’s check
- Comply to statutory requirements and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance.
**Requirements**:
- Malaysian citizen-
- A Degree/ Diploma/ Professional Certification in any field from a recognised College/ University-
- With minimum of 4 to 5 years of related working experience, ideally in a Branch Customer Service, Branch Sales Role or in Retail outlet management-
- Strong people management and leadership skills; with ability to guide and train a team of staff to achieve Service & Cross Selling standards.-
- Good interpersonal and communication, organisational and planning skills.-
- Welcome new challenges and possess a ‘Think-Act-Own’ attitude to see through planned and unplanned deliverables to completion- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
-
Financial Controller(Plantation)
6 months ago
Setia Alam, Malaysia Talent Houz Consulting & Services Full time**Job Title: Financial Controller (Plantation)** **Industry: Oil Palm Plantation/Estate** **Location:Indonesia** **Salary Range: RM18000-RM20000** **Responsibilities**: **Financial Accounting and Reporting** - To prepare monthly financial reports on time and to submit to HQ finance by 16th of the month. With detailed analysis of the performance of the...
-
Personal Driver
6 months ago
Setia Alam, Malaysia Lifework HR Services Sdn Bhd Full time**Working Hours**: Monday to Friday: 8.30am - 5.30pm **Traveling area**: Drive COO from **Setia Alam**, **Shah Alam** to office at **Bangsar South** **Responsibilities**: - Acts as a relief driver for top management - Must be able to be contacted at any time, also present at all places punctually all the time during working hours and on stand-by time slot...
-
Operation Manager
6 months ago
Setia Alam, Malaysia Talent Houz Consulting & Services Full timePosition: Operation Manager Industry: Pavement Materials Supplier Location: Klang, Selangor **Salary**: RM7,OOO - RM10,000 **Responsibilities**: - Establish and maintain a comprehensive financial system in line with the headquarters' accounting, auditing, and internal control requirements. - Monitor and work well with subordinates in preparing yearly...
-
Financial Services Professional
1 month ago
Shah Alam, Selangor, Malaysia SEER S&R Full timeFinancial Services ProfessionalAt SEER S&R, we are seeking a highly skilled Financial Services Professional to join our team. The successful candidate will be responsible for undertaking various duties and responsibilities, including preparing financial statements and performing bank reconciliations. The ideal candidate will possess strong computing skills...
-
Personal Assistant
6 months ago
Setia Alam, Malaysia iNest Group Full timeKriteria: - Berumur 20-30 tahun - Perempuan sahaja - Ada kenderaan sendiri - Tinggal berdekatan Setia Alam - Mahir menggunakan Microsoft Office, Canva & Social Media platform Job Details: - Personal Assistant kepada Health Manager Coway (manager perempuan) - Office di Coway Setia Alam Branch (atas Zus Coffee) - Bekerja 3 hari di office, 2 hari wfh -...
-
Personal Driver
6 months ago
Setia Alam, Malaysia Pembinaan Jaya Depan Sdn Bhd Full time**Responsibilities** - Provide chauffeuring services to the Director, his family members, and guests as and when required - Conduct basic maintenance check on the vehicle and ensure that the vehicle is well maintained - Regular housekeeping on vehicle to ensure cleanliness interior and exterior - Ensure that safety and comfort are always a priority -...
-
Personal Driver
6 months ago
Setia Alam, Malaysia Pembinaan Jaya Depan Sdn Bhd Full time**Responsibilities** - Provide chauffeuring services to the Director, his family members, and guests as and when required - Conduct basic maintenance check on the vehicle and ensure that the vehicle is well maintained - Regular housekeeping on vehicle to ensure cleanliness interior and exterior - Ensure that safety and comfort are always a priority -...
-
Personal Assistant
6 months ago
Setia Alam, Malaysia Red Panda Design & Associates Full timeRequirements: - Good written & verbal communication skills - Able to multitask & manage time wisely - Punctual & good attendance record - Possess good writing skill, communication & interpersonal skills in English & Bahasa Malaysia - Proactive in identifying & highlighting urgent & critical issues first - Malaysia driving license - Neat & tidy appearance -...
-
Management Trainee
6 months ago
Setia Alam, Malaysia Mateen Group Full time**Role and responsibilities**: - To promote and professionally sell a wide range of insurance products to potential clients as on takaful financial, medical, income, children education, and retirement. - To provide professional advice on financial products based on customer needs. - To build strong client relationships to retain and grow the wealth of the...
-
Person In-charge Doctor
6 months ago
Setia Alam, Malaysia ALPRO CLINIC Full timeThe Person-In-Charge Doctor (PIC) is typically responsible for the overall management and supervision of the clinic's medical services. Some of the key roles and responsibilities of a PIC Doctor may include: Clinical Leadership: The PIC doctor is responsible for providing clinical leadership to the medical team, ensuring that all medical staff are providing...
-
Management Trainee
6 months ago
Setia Alam, Malaysia Mateen Group Full time**Role and responsibilities**: - To promote and professionally sell a wide range of insurance products to potential clients as on takaful financial, medical, income, children education, and retirement. - To provide professional advice on financial products based on customer needs. - To build strong client relationships to retain and grow the wealth of the...
-
Personal Driver Despatch
6 months ago
Setia Alam, Malaysia PILOT Construction Sdn. Bhd. Full time**Responsibilities**: - To attend daily despatch duties and handling banking matters. - To dispatch / collect documents and/or parcel to or from offices. - Safekeeping of document and/or parcel during transmittal. - Personal driver to Directors/Employees/Guests when necessary. - Arranging regular cleaning and maintenance services for the vehicle - Plan each...
-
Marketing Manager(F&b)
6 months ago
Setia Alam, Malaysia Talent Houz Consulting & Services Full time**Job Title: Marketing Manager (Retail /Outlet)** **Location: Seri Kembangan** **Industry: F&B Industry** **Salary Range:RM8000-RM12000** **Responsibilities**: - Develop and execute end-to-end marketing strategies to elevate brand presence and achieve business objectives in shopping mall and outlet environments. - Implement promotional strategies aimed...
-
Service Advisor
6 months ago
Setia Alam, Malaysia GWM Motorhub Jaya Sdn Bhd Full timePrimary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage customer expectations regarding service delivery - To attend customer on servicing/warranty/repair requirement - To promote service and parts recommendation items - Managing appointments and scheduling of recalls, warranties,...
-
Customer Assistant
6 months ago
Setia Alam, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Maintaining the level of customer service professionals in promoting the company's products**: - Provide professional services to customers. - To ensure sufficient stock levels. - Achieve sales targets. - Being a cashier and promote expertise in Watsons VIP Member Card. **Requirements**: - Required languages: Bahasa Malaysia, English - Able to work...
-
Despatch Personal Driver
6 months ago
Setia Alam, Malaysia PILOT Construction Sdn. Bhd. Full time**Responsibilities**: - To attend daily despatch duties and handling banking matters. - To dispatch / collect documents and/or parcel to or from offices. - Safekeeping of document and/or parcel during transmittal. - Personal driver to Directors/Employees/Guests when necessary. - Arranging regular cleaning and maintenance services for the vehicle - Plan each...
-
Assistant Supervisor
6 months ago
Setia Alam, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Requirements** - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply - Experience in retail or F&B would be added advantage. - Full-time positions (Assistant Supervisor) **Responsibility** **Maintaining the level of customer service professionals in...
-
Sales Manager(Luxury)
6 months ago
Setia Alam, Malaysia Talent Houz Consulting & Services Full time**Job Title: Sales Manager** **Location: Petaling Jaya** **Salary Range: RM10000-RM15000** **Industry: Car Dealership** **Responsibilities**: **Dealership Operation** ▪ Ensure that sales targets are met by holding daily check-ins with sales team, to set objectives and monitor progress ▪ Create and execute a strategic sales plan that expands our...
-
Finance Manager
6 months ago
Shah Alam, Malaysia Sanicare Hygiene Services Sdn Bhd Full time**We are a proudly Malaysian Company providing quality Washroom, Pest Control as well as Healthcare Products & Services. In line with our business growth and expansion plans, we offer career opportunity to suitably qualified and dynamic individuals to join our Management Team as**: **FINANCE MANAGER** Responsible for the day to day running of a company's...
-
Diploma/degree Holder in Science Related Health
6 months ago
Setia Alam, Malaysia Watson's Personal Care Stores Sdn Bhd Full timeProvide nutritional consultation and deliver excellent product advice to our customers. - Track and review the sales objective of Health Division as necessary in order to achieve the division’s sales target. - Maintain housekeeping standard of health items which includes promotional display and price tags. - To conduct overall healthcare department stock...