Event & Recreation Manager

3 weeks ago

Johor Bahru, Malaysia LOTUS DESARU BEACH RESORT & SPA SDN. BHD Full time

To plan and review Recreation Department organizational structure to achieve maximum staff utilization and productivity.
- To ensure that the duties and responsibilities of all subordinates staff are properly defined and that each staff is kept aware of their job responsibilities.
- To hire, train, lead and develop staff within the Recreation Department.
- To constantly evaluate job performance of the staff to ensure that they are properly trained to provide service of the highest standards as expected of an international hotel.
- To set up and implement service and safety standards and procedure for all sections.
- To plan and administer a comprehensive program for all social and recreational activities for the guest.
- To proper up keep and maintenance all equipment's and facilities.
- To plan and review Recreation Department organizational structure to achieve maximum staff utilization and productivity.
- There must be preventive maintenance program drawn up and regular checks conducted to ensure all the items in good standards.
- To maintain effective communications within department by conducting monthly meeting.
- To ensure all the staffs are fully aware of all management directives and happening in the hotels.
- To work closely with other department for good internal relations.
- To meet the monthly budgeted profit and losses by controlling all operating expenses an explain and appropriate actions taken of rectify them.
- To assist the management in the preparation of the yearly forecast and budget.
- To develop and maintain close rapport with the guest and to provide personalized service.
- To ensure all the staffs are familiar with the department policy and procedure.
- To attend the morning briefing daily unless is an off day.
- To perform other tasks as direct by management for time to time.
- To advise and update the management on any changes trends and to recommended new measures and adjust to the market changes.
- To prepare month end report on monthly.
- To prepare profit and loss explanation on monthly and review on P&L meeting.
- To conducted E&R monthly meeting with staffs.
- To provide adequate and continuous training for all staff in your department.
- To ensure staff attend training as per monthly planner.
- To evaluate and monitor staff progress in on the job training, probationary period and after undergoing any training / courses as well as for the annual appraisal.
- To ensure a proper system of tracking and monitoring of departmental Annual leave and Public Holiday, other administration, grooming and staff discipline is in place as per Hotel Policies and employee handbook.
- To ensure that employee morals and work satisfaction and development is constantly reinforced and improved upon.
- To be fully conversant with all the Hotels Policy and Procedures.

**Job Requirements**:

- Diploma or Bachelor Degree in event management, business management, advertising or equivalent.
- Minimum 4 - 7 years working experience in related field.
- Strong knowledge in event management and event planning.
- Aggressive, Creative, Dynamic and able to work independently in servicing customers and able to manage events with smooth flow & with great satisfaction.
- Effective communication skills, both written and verbal, with the ability to interact with various stakeholders, including contractors, vendors, and internal teams.
- Strong proficiency in Microsoft office & Management.

**Salary**: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Holidays
- Monday to Friday
- Weekend jobs

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