E-commerce Manager

3 weeks ago

Kuala Lumpur, Malaysia WYZAUTO MALAYSIA SDN BHD Full time

**Responsibilities**
- Lead and manage the daily operations of the digital platform/marketplace.
- Liaise with internal/external parties to ensure product listings are well displayed.
- Perform data cleaning, data mapping and data integration from sellers' system
- Monitor and analyze marketplace metrics to identify trends and sales opportunities.
- Develop promotional strategies tailored to the eCommerce marketplace.
- To ensure excellent customer experiences specific to the eCommerce environment.
- Manage relationships with marketplace sellers and negotiate contracts and terms.
- Ensure compliance with marketplace policies and regulations
- Forecast and track sales trends and profits within the eCommerce channels.
- Develop and manage marketplace budgets and goals.
- Provide regular reports on marketplace performance to senior management, highlighting eCommerce-specific metrics.
- Coordinate with tech team and sellers to ensure adequate product supply for eCommerce platforms.
- Manage any escalations related to technical features improvement, marketplace operations, focusing on effective eCommerce issue resolution.

**Requirements**:

- Degree in any field
- Self-starter, independent and agile, flexible
- Reliable and responsible
- Required language(s): English, Mandarin, Cantonese, Hokkien (will be an added advantage)
- Previous work experience as assistant manager/manager, hands-on experience with e-commerce operations, digital platform, technologies, platforms, and tools. Able to comprehend both functional and technical requirements.
- Good interpersonal and communication skills.
- Excellent Ms Excel skills is a must
- Must be able to multitask.
- Applicants should be Malaysian citizens
- Available immediately

**What's in it for you**
- Join a dynamic fast-moving team with high energy. Create an impact in a fun environment that is going through an exciting time of growth
- You will have a large degree of creative freedom in how you tackle problems, but we’ll provide you with all the support you need to learn and grow your skills
- We are focused on creating a culture where people enjoy coming to work.
- Flexible working hour and work from home arrangement.
- Work with us and we'll work with you on your career development

**Salary**: RM6,000.00 - RM10,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Opportunities for promotion
- Work from home

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you have e-commerce or digital platform operation management experience?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Microsoft Office: 5 years (required)

**Language**:

- English (preferred)
- Mandarin (required)

Willingness to travel:

- 25% (preferred)

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