Research Analyst

3 weeks ago

Kuala Lumpur, Malaysia Isentia Full time

Isentia is the Asia-Pacific region's leading media intelligence company; empowering clients to understand their brand and reputation. Our clients are diverse, ranging from globally renowned brands right through to start-ups and not-for-profit organisations.

**Main Duties & Responsibilities**:

- Ensures that reports are consistently in compliance with agreed quality standards; where reports are written in their native language, analyst should be capable of self quality control.
- Keeps abreast of changes and updates in account briefs in coordination with team leads to ensure that all stakeholders are on the same page. Ensures comprehensive coverage of data based on client requirements. Keeps abreast of developments in assigned accounts and its related concerns in order to correctly align reports.
- Consistently meets internal deadlines and client deadlines for reports. Proactively ensures that measures are in place to avoid all preventable delays in report production.
- Ensures correct sending of reports to rightful recipients, complying with confidentiality requirements (if applicable).
- Reviews feedback from clients and team leads and applies recommendations to improve report quality. Gives suggestions to team leads for the improvement of work flow/work process. Constantly finds better methods to cover data required in shorter production time, and shares such best practices with team leads and the team.
- Participates in training sessions to continually sustain or improve levels of report production skills.

**Qualifications**:

- **Willing to work on a fixed term part time basis.**:

- Degree in Communications, Communications Research, Business or other related courses.
- 1-2 years experience in research and knowledge of socio-political-economic current events or industry assignments.
- **Excellent verbal communication skills, reading comprehension, writing and editing skills in Business English and Mandarin. Proficiency in other local languages would be a plus.**:

- Self-motivated, results driven, with the ability to work in a team. Highly organised with good time management skills to meet deadlines, strong attention to details and an interest in news and current affairs.
- Good communication skills; able to communicate effectively at all levels of the organisation, with cross-cultural teams and with external parties.
- At Isentia, we value the safety and well-being of our team members, suppliers, and clients and have adopted a ‘no jab, no office’ policy regarding the ongoing management of COVID-19 in the workplace. It is a condition of employment to be fully vaccinated at all times in order to work for Isentia, regardless of the role or whether to work flexibly/remotely during employment. Isentia may require you to provide vaccination evidence at the commencement of employment, and at any time throughout employment to confirm your compliance with this requirement._

**Job Types**: Part-time, Contract, Fresh graduate
Part-time hours: 20 per week

**Benefits**:

- Work from home

Schedule:

- Day shift
- Monday to Friday

**Language**:

- Malay (required)
- English (required)
- Mandarin (required)

Application Deadline: 09/18/2023
Expected Start Date: 09/18/2023

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