Customer Service Executive Immediate Hiring

1 day ago


Kuala Lumpur, Malaysia Transcosmos Malaysia Sdn Bhd Full time

**Job description**

**“Transform your ideas and service mindset with us. Join us now”**

**Roles & Responsibilities**
- Providing accurate information on products and services to customer.
- Consistently meeting individual and team KPIS and goals
- Maintaining high degree of integrity and confidentiality - keeping customers’ information confidential at all times.

**Job Requirements**
- Must possess at least an SPM, Diploma, Bachelor’s Degree or higher, in any fields
- Fresh graduates are encourage to apply
- **Good command in spoken -Mandarin is an additional advantage**:

- **Abilities to read and write simplified and tranditional Mandarin are additional advantage**:

- Good command in English & Bahasa Malaysia in both spoken and written
- Proper phone etiquette with excellent interpersonal and active listening skills
- Resourceful, proactive and able to work independently
- Fast learner with good analytical thinking and problem solving skills
- Ready to work in shift rotations (AM/PM/Midnight shifts) based on business needs
- **Able to work on public holidays and weekends (based on business needs)**

**Additional Information**:

- **Multiple contract positions available**:

- One (1) year renewable contract.
- **Fresh graduates are encourage to apply**:

- No work experience required
- Career advancement opportunity

**Benefits**:

- Strategic Working Location - Walking distance from public transportation hub
- Various mode of public transportation available (LRT, MRT, KTM, Monorail)
- Annual Leave
- Panel Clinic coverage
- EPF, SOCSO & EIS Contribution
- 5 days works + 2 days off
- **Additional allowance for those who can read, write and speak Mandarin**

**Salary**: RM2,400.00 - RM3,200.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Holidays
- Night shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)

**Location**:

- Kuala Lumpur (preferred)



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