Executive Housekeeper
7 days ago
Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service
- Oversees laundry operations
- Schedules routine inspections of all Housekeeping areas by/with the Assistant Housekeeper and other supervisory personnel
- Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair
- Manages spring cleaning schedules
- Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair
- Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and the General Manager or the General Manager’s designate
- Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed
- Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel
- Conducts regular department meetings
- Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs
- Supervises outside contractors to ensure contractual compliance
- Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures
- Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats
- Works with Finance and Business Support Manager in the preparation and management of the department’s budget. Duties include: o Prepares the Housekeeping budget o Monitors and controls inventories for operating equipment, linen and uniforms to ensure the control and maintenance of par stocks and costs o Controls and analyses department costs on an ongoing basis to ensure performance against budget o Manages the department’s expenses
**Job Type**: Permanent
**Salary**: RM5,000.00 - RM7,500.00 per month
**Benefits**:
- Additional leave
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Melaka City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Housekeeping: 5 years (required)
**Language**:
- English (required)
- Bahasa (required)
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