![Shipco Transport Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Coordinator
4 weeks ago
** Vacancy available in 4 offices**
**Port Klang, Pasir Gudang, Penang & Ipoh office**
- Attending to local and overseas customer’s inquiries pertaining to rates
- Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival
- Responsible for bookings preparation and tele
- marketing for local customer cargoes.
- Booking arrangement and follow up container status with carriers of containers.
- Dealing with warehouse over container status (change of vessels/departure date etc).
- Preparation of railing instructions and liaising with warehouse/truckers
- Follow up with shippers of any discrepancy in M3 or packages.
- Ensure all necessary shipping documents are in place within the given time frame
- Coordinate internally with sales and documentation team
- Able to write and read Mandarin and English
- At least 1 Year(s) of working experience in the related field is required for this position.
- Preferably experience specialized in freight forwarding NVOCC industry..
mandarinspeaker#freshgraduate-r-welcome #Bonus#dental#medical#groupinsurancecoverage#healthcheckup#annualdinner#teambuilding#trip
**Job Types**: Full-time, Fresh graduate
Pay: RM25,000.00 - RM40,000.00 per year
**Benefits**:
- Dental insurance
- Free parking
- Health insurance
- Opportunities for promotion
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Klang: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Logistics: 1 year (required)
**Language**:
- Mandarin (preferred)
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