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Credit Control Executive
7 days ago
Roles & Responsibilities
- Monitor a credit control system in collaboration with sales and marketing, finance and executive team members
- Conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts
- Report any payment issues to management or the appropriate team
- Follow up on overdue invoices and payments and implement company collections procedures as necessary
- Look for ways to improve debt collection processes
- Manage collection activities such as negotiating with past-due accounts, referring account to collection agencies, and sending follow-ups
- Negotiate payment plans with consumers and set loan terms and conditions accordingly
- To appoint and monitor agent for successful Collection/Repossession
- Liaising with Lawyer on legal proceeding against hirer or guarantors (Letter of Demand/Statutory demand)
- Ensure implementation of policies that follow customer service best practices while ensuring customers submit payments on time
- Communicate and explain work procedures to team members
- Update receivables by monitoring and coordinating all processing performed on orders that are delivered daily including transactions such as bank remittances
- Assist in the financial planning with the help of cash forecasting
**Job Requirements**
- Minimum Diploma in Accounting or other Finance discipline
- 3-5 years of experience in collections and credit
- Superior spreadsheet skills and a working knowledge of Microsoft Excel
- Prior background in an accounts receivable position
- Ability to exhibit composure, patience, and confidence when facing difficult situations
- Self-starter with a proven track record of multi-tasking abilities
- Excellent verbal and written communication skills
- Attention to details, can-do attitude, growth mindset, teamwork and able to work independently
**Job Types**: Full-time, Permanent
**Salary**: RM2,800.00 - RM3,800.00 per month
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Ulu Tiram: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your current age?
- What is your expected salary?
- When is your earliest start work date?
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Collections and Credit: 3 years (required)
- Accounting: 1 year (preferred)
- Accounts receivable: 1 year (preferred)
**Language**:
- English (required)
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