Customer Service Officer 中文客服

3 weeks ago

Kota Tinggi, Malaysia R Logic Sdn Bhd Full time

**Responsibilities**:

- Be a problem solver, entrusted with handling customer’s enquiries and feedback to achieve win-win situation.
- Coordinate by managing schedules, updating status and communicating relevant information
- To generate weekly / monthly customer report.
- Interface with customers in regards to recurring orders and delivery requirements
- Timely update customer / 3rd parties request and status
- Handle discrepancy issue
- Monitor the progress of customers order / PO / Quotation / Contracts.

**Requirements**:

- Diploma / Degree holder in Business Administration /Engineering or related field.
- Fresh Graduate are welcome to apply
- Aggressive, self motivated, possess initiative and able to work under pressure
- A dynamic coordinator and able to handle & meet all customers' requirements.
- Working hour Mon-Fri 8am - 5.30pm
- Able to communicate with oversea customer ( China / Taiwan / Singapore / Hong kong)

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Free parking

Schedule:

- Early shift
- Monday to Friday

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

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