Sales Admin

3 weeks ago


Ipoh, Malaysia YBS Holdings Sdn Bhd Full time

**Your responsibilities would be to**:

- Confer with clients by telephone to provide information about products or services or obtain details of clients.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints or comments as well as actions taken.
- Review policy terms to determine handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients.
- Following process and procedure of the Company.
- Minimum SPM or higher.
- Fluent in Mandarin, English & Malay language.
- Computer literate and willing to work in shifts.
- Presentable outlook and personality.
- Willing to be based in Ipoh, Perak.
- Fresh graduate is encouraged to apply.
- Experience in customer service is an added advantage.

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Yearly bonus


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