Retail Associate

6 days ago

Air Itam, Malaysia CB FRANCHISING SDN BHD Full time

**DUTIES & RESPONSIBILITIES**

**Service and Selling**
- Create an experience for customers to determine customers’ needs, tailoring the service approach to the individual needs of a customer
- Proactively enhance the customer experience by seeking ways to add value in order to ensure customer satisfaction, and create customer loyalty by staging future visits
- Maintain knowledge of Boutique and personal sales targets, working towards all objectives set
- Maintain an up-to-date knowledge of all company product and technical information

**Store Environment**
- Demonstrate integrity, honesty, and knowledge to practice the company culture, values, and mission
- Uphold a positive working environment that encourages diversity, mutual respect and teamwork and is free of discrimination and harassment
- Practice a customer-centric mindset to ensure the highest level of customer experience and proactively handle customer-related situations according to company philosophy and standards

**REQUIREMENTS**
- Passion for the Brand
- Ready-to-wear / Fashion / retail / luxury background is preferred
- Good interpersonal skills, willing and able to build relationships with customers and team members
- Strong verbal and written communication skills in English including facilitation and presentation. Fluency in Mandarin and/or Bahasa Malaysia is an added advantage

Pay: RM1,500.00 - RM3,500.00 per month

**Benefits**:

- Flexible schedule
- Maternity leave
- Opportunities for promotion

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Fixed shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus

Application Question(s):

- Do you have own transport ?

**Education**:

- STM/STPM (preferred)

**Experience**:

- ready to wear: 1 year (preferred)

**Language**:

- mandarin (preferred)

Expected Start Date: 07/01/2024

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