Executive, Customer Service

4 weeks ago


Sentul, Malaysia Tan Chong Group Full time

**Requirements**:

- Able to work independently with a positive character and willing to take up new challenges
- Good command and written in English and Bahasa Malaysia
- The ability to speak in Mandarin will be an advantage
- Computer literate
- Minimum 1-2 years of experience in customer service are encouraged

**Responsibility**:

- Serves as Front Desk Customer Service to ensure quality services being rendered to customers including inquiries, renewal, and claims on Motor & Non-Motor products
- Correspondence and interaction with group subsidiaries & insurers on Motor matters
- Correspondence and interaction with brokers on Motor renewaland new business matters
- Following up Renewals to ensure Renewal reminders being convey to customers
- To achieve renewal target sets by management
- Assist branches to issue Cover Note when required
- Responsible to ensure daily collection is tally with the cash sales issuance and prepare the bank-in slip for collection bank-in

**Job Type**: Permanent

**Salary**: RM2,000.00 - RM3,500.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Jalan Ipoh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your expected salary?
- How long is your notice period?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer service: 1 year (preferred)


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