Client Success Director

**What will be your role?**
- Take responsibility and ensure the stability of client accounts by fostering relationships with client stakeholders through effective communication and delivering exceptional marketing services and results.
- Lead client governance meetings, providing operational updates, ensuring alignment, and facilitating the exchange of ideas and advice.
- Support and contribute to the overall strategy for account growth and expansion.
- Manage a team of talented and highly motivated individuals, focusing on their growth, well-being, and job satisfaction.
- Participate as a member of the leadership team in company-wide initiatives.

**What is required for success?**
- Possess a Bachelor's degree in Business, Marketing, Engineering, Computer Science, Mathematics, or a related field.
- Have a minimum of 10 years of experience in Marketing.
- Bring 3+ years of experience in program, change management, or project management in a fast-paced, metrics-driven environment.
- Previous experience in B2B software marketing is highly desirable.
- Familiarity with project management and process or operations improvement.
- Be a self-starter with a strong drive, bias for action, and a results-oriented approach, capable of influencing others at both peer and leadership levels.
- Have a track record of cross-functional collaboration, teamwork, and a willingness to actively contribute to projects.
- Possess attention to detail, with a demonstrated ability to self-motivate and follow through on projects.
- Show the ability to thrive in ambiguous environments.
- Exhibit strong communication skills, including impeccable written and oral communication credentials, and the ability to translate data into information and compelling stories that influence stakeholders and business strategy.

**Job Types**: Full-time, Permanent

**Salary**: RM10,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Performance bonus

**Experience**:

- Marketing: 1 year (preferred)

Ability to Commute:

- TTDI (required)

Ability to Relocate:

- TTDI: Relocate before starting work (required)