Loan Disbursement Officer

3 weeks ago


Bukit Mertajam, Malaysia SHENMA CREDIT SDN BHD Full time

We are currently looking for highly result driven and talented people to join and form part of our team. Please send us your detail particulars and explore a new environment with us

**A. ROLES & RESPONSIBILITIES**
- Perform sales claim, legal & charge documentation verification on a timely basis and it requirements.
- To segregate the loan document for scanning, stamping, filing and posting of customers legal document in accordance to internal and external requirements.
- Support merchants’ queries on E-hak Milik registration, hiccup cases, deletion and maintenance works.
- Ensure efficient filing system, productivity & service level in line with company KRI.
- Ensuring due diligence on legal documentation.
- To perform any other tasks within the office administration scope for the department.
- Perform low level system requirement & testing of the department.
- Ensure confidentiality, integrity & availability of all information assets those are protected.

**B. ACADEMIC QUALIFICATIONS**
- Diploma, Bachelor / Professional Degree / Diploma in the field of Banking & Finance, Business Administration, Business Management or any equivalent.
- Fresh graduates will be considered.

**C. EXPERIENCES AND KNOWLEDGES AND SKILLS**
- At least 1 - 2 year(s) of working knowledge/experience in processing of loan / legal documentation and disbursement in Consumer Banking / Credit companies.
- Strong knowledge and understanding of loan documentation requirements and related document in loan disbursement process.
- Handling of JPJ ownership claim registration, deletion and probematic cases resolution.
- Able to work well with a diverse group of merchants’ queries.
- Have a keen eye for details, highly organized with excellent follow-up.
- Positive attitude, self-motivated, ability to work as part of a team and independently.
- Good analytical, problem-solving and communication skills.

**D. ACCOUNTABILITY**
- Compliance of Sales Claim Documentation for loan disbursement.
- Verification process turnaround time and productivity.
- Timing in posting of customer legal agreement.
- Customer Information Security & Management.

**E. DELIVERABLE**
- Verification turnaround time within the threshold.
- Timely completion of documentation verification, filing, stamping & posting.
- Excellent Customer Service Level.
- Work Quality.

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Yearly bonus

COVID-19 considerations:
The Company and All Employees are required to strictly adhere to the tight standard operating procedures (SOP) developed by the National Security Council (Majlis Keselamatan Negara, MKN).


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