Service Scheduler

6 months ago


Petaling Jaya, Malaysia Agensi Pekerjaan Line Recruits Sdn Bhd Full time

Optimizing available field service resources by assigning service assignments to technician dashboard.
- Housekeep the scheduling report in CRM according to respective.
- Ensuring planned order completing before the target date/ due date.
- Follow up on open orders (incomplete and RFS status).
- Update scheduling tools in timely manner to reflect up to date information.
- Monitor job loading and workload distribution across FST.
- Adhering to SLA and response time as per service contract management.
- Backup team member on job scheduling in their absence.

**Requirements**:

- Diploma or Degree in any field or equivalent.
- Min 1 years of working experience in Shared Service Center in Customer Service or Scheduling relate job.
- Good communication and team player.
- Skills in SAP is a plus.
- Able to read and write in English, Bahasa and Mandarin.
- Skills in schedule arrangement and coordination.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary


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