Customer Success Executive

Company Industry: Digital Media - As a Customer Experience Coordinator, where you'll play a vital role in delivering exceptional service and support to our valued clients. - You'll be responsible for managing and executing various tasks to ensure seamless project transmission and client satisfaction. Your duties will include initiating, tracking, and...

Fave is one of Southeast Asia's leading fintech platforms; providing a smart payment app for the smart generation of consumers to pay and save. Fave also empowers offline businesses to grow and digitally connect with their customers in a whole new way. Fave is on a mission to maximise joy and value in every shopping experience and accelerate the offline...

Company Industry: Digital Media - As a Customer Experience Coordinator, where you'll play a vital role in delivering exceptional service and support to our valued clients. - You'll be responsible for managing and executing various tasks to ensure seamless project transmission and client satisfaction. Your duties will include initiating, tracking, and...

**CUSTOMER EXPERIENCE EXECUTIVE (Trading & IT Industry)** **Job Responsibility** - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the **day-to-day operations of IT Service Helpdesk & Customer Services.** - To provide **customer service to brokers, **service information, resolving problems, attend to enquiries. -...

Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia **Salary**: RM4000++ **Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’...

Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia with a total headcount of around 15 pax Salary Range: RM3000 - RM4000 **Job Description**: - Provide good customer...

Description: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...

As a Lead Generation Executive, your main responsibility will be to identify and qualify potential leads for our products/services through various channels. Your focus will be on gathering relevant information, assessing customer interest and needs, and maintaining accurate records in our CRM system. Achieving weekly and monthly lead generation targets is...

**Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...

Responsibilities: Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are answered in a professional...

Assist incoming customers throughout the registration process, account opening, checking promotions eligibility, documentation related to account inquiry and complaints related to account. - Understand customers’ support needs to provide solutions and enlightenment that are most suitable to them while adhere to company policy. Follow-up diligently and...

**Position **:Key Account Representative **Location**: Bangsar South **Salary**: RM3,000 - RM4,000 **Working Hours**: Monday - Friday / 8.30am - 5.30pm **Contract Duration **:12 month (Renew based performance) - Building trust relationships with existing and potential clients and continuously seeking for business growth opportunities. - Understanding client...

Proposes, plans, coordinates and execute events, training and other functions including workshops, seminar, etc. - To support all online/offline pre-event, during event, and post-event operations - With experience operating OBS, Zoom, and organizing webinars, managing and overseeing the technical aspects of virtual events - Conduct research, make site...

**Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfillment related problems and providing support to the customer ensuring a high level of satisfaction. - Primarily handle inquiries via social media platforms pertaining to orders, payments, shipping,...

**Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Assist in interface...

At VentureHaven, we believe every business has the potential to be a great force for good, and a sustainable change-maker. That's why we support businesses to do what they do best. By taking away the tedious but necessary compliance and administrative tasks like incorporation, book-keeping, preparing financial statements and filing of taxes, we help...

**Responsibilities**: - Growing the business through hunting opportunities and increasing the market share - Make sales contacts and research customers' needs to develop business opportunities with potential prospects and existing clientele base - Building and managing a robust Sales Pipeline - Develops and implements a sales work plan and schedule that...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

Join Property Genie, a fast-growing prop-tech startup revolutionizing the property listings platform. We are seeking a highly motivated and results-driven Sales Executive to join our growing team. You will play a critical role in increasing our sale and driving real estate agents to subscribe to our platform. **Responsibilities**: 1. Drive sales of...

Key Accountabilities and Responsibilities - Represent assigned customers and engage with them regularly to ensure delivery of customer outcomes - Manage and deliver regular, effective customer communications/updates\ - Proactively manage, execute and track customer requests and lifecycle activities - Contribute to major KPIs on assigned customer accounts,...