Kyc Site Lead

2 weeks ago

Kuala Lumpur, Malaysia JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Are you looking for an opportunity to advance your career in the KYC space? You have found the right team.

As an Executive Director and KYC site lead for Malaysia within the Wholesale KYC team, you will be responsible for providing leadership across all KYC and Client Onboarding & Documentation functions in Malaysia. You will be responsible for maintaining a strong relationship with Front Office, Compliance, and other key stakeholders, as well as representing the team in all in-location forums.

**Job responsibilities**
- Act as a liaison between the regional and global teams and the location to ensure the deliverables of the location and Asia Pacific (APAC) region are met
- Own management and resolution of day to day operational and other related issues and timely resolution of these issues/escalations and instituting proactive measures to prevent recurrence.
- Build effective partnerships across groups - global teams and key business partners, business support groups, peers, and other lines of businesses within J.P. Morgan.
- Maintain strict discipline and rigor around error tracking, analysis, feedback, knowledge management, training, updating of operating procedures, etc.
- Provide effective leadership to the KYC Operations team to meet key process deliverables.
- Represent APAC on regional and global initiatives and play a role in driving change across the region.
- Contribute to the transformation agenda by providing ideas, driving adoption and providing constructive feedback on areas of improvement.
- Drive efficiency and cost targets as per Line of Business guidance.
- Facilitate issue resolution with business, middle office and production locations on conflicting priorities.
- Ensure team’s needs and concerns are understood through skip level and provide timely resolution and updates on the actions to the team.
- Ensure satisfactory audit ratings for any audits involving Malaysia or other locations supported from Malaysia.

**Required qualifications, capabilities, and skills**
- Bachelor’s degree or equivalent
- Minimum 15 years of experience, with 5+ years in KYC
- Extensive working knowledge and experience of KYC / Customer Identification Program (CIP) / AML rules and regulations, Client Due Diligence, risk assessment and vetting of negative news
- Excellent technical, analytical and research skills with strong working experience with Microsoft Word, Excel and PowerPoint
- Experience of leading large teams or being an active part of transformation project delivering meaning results on cost/ risk
- Effective verbal and written communication skills
- Excellent time management, organizational, relationship building skills
- Quality focused, strong control mind-set and strong customer service skills (e.g. oral and written communication skills)
- Prior experience of adhering to controls and compliance standards
- Ability to grasp/learn concepts and procedures quickly

**Preferred qualifications, capabilities, and skills**
- Experience in Corporate & Investment Banking

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

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