Customer Service

5 months ago


Putrajaya, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

Responsibilities : - A contract position based in Putrajaya that handles Australian market. - To handle customer requests, exceptions, inquiries about package pick-up, deliveries, promote and respond tom question about FedEx products and services with the objective to maximize customer satisfaction - Able to solve customer’s problem and complaints. Requirement : - Excellent command of the English language - Passionate in providing outstanding customer experience - Enjoy communicating with customer via telephone - Able to adapt with fast pace working environment - Ability to multitask and navigate between various systems while communicating via headset at stationed desk -willing to work 9 hours and 1 hour lunch break
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent



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