Manager, Sld

8 months ago

Malaysia CIMB Group Full time

Develops and execution of strategies and business plans to build Sales acquisition and Portfolio Revenue with stakeholders.
- Identifies key revenue, cost saving, retention and fee income strategies and execution of plan
- Analyse & Identifies new opportunity and implements marketing & pricing campaign / strategies to enhance business performance, and improve customer retention & experiences
- Work closely with all stakeholders to drive and implement business strategies and ensure targets are achieved.
- Keep abreast, review & implement pricing strategies and opportunities to ensure the offer is competitive
- Product updates and preparation of marketing materials
- Undertake new product development, new markets and work with stakeholder to obtain necessary approval
- Ensure effective support and communication strategy in relation to Auto Finance product operational queries, sales support and product training
- To identify any process gap and perform system/process enhancement and re-engineering.
- Undertake and management of system project related to Auto finance product/business
- Analyse and consolidate monthly management reports on the performance of Auto Finance business
- Work closely with stakeholders to obtain insights, enrich and improve customer segmentation and portfolio
- Monitor, review pricing packages and empowerment matrices to ensure they are effective and competitive. Ensure pricing packages are properly maintained in all systems
- Key liaison party with Group Risk, Credit Team and Sales and having oversight over credit/risk related matters
- To perform analysis and implement rectification/ remedial to reduce customer complaint and improve customer experience and improve processes
- Ensures compliance with internal and external regulatory requirements
- Any other responsibilities / task as assigned by management from time to time

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    8 months ago

    Malaysia CIMB Group Full time

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    8 months ago

    Malaysia CIMB Group Full time

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    Malaysia CIMB Group Full time

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    6 months ago

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