Digital Transformation Manager

2 weeks ago


Kuala Lumpur, Malaysia Growthops Full time

**Responsibilities**:
**Purpose of Role**

Our managers are the drivers behind our continued growth and success. We are currently searching for a Digital Transformation Manager to assess the customer’s current position and needs and develop client strategies around digital solutions.

This includes assisting in development of business cases for new digital transformation projects and be part of the implementation such as gathering and analyzing requirements in support of business objectives, system requirements and customer experience.

The Manager will be responsible to deliver output across GrowthOps client work and able to work independently with minimum supervision and move forward with ways on how to do things effectively and efficiently.

**Key Responsibilities**:

- Lead transformation project with a team of cross functions (Functional, UIUX, Tech/Dev, etc.)
- Understand complex business landscapes and clearly articulate business needs from a varied group of stakeholders
- Provide direction in functional specifications and system design specifications for client engagements.
- Ensure all tracks in project are on time and at par with client’s expectations
- Ensures issues are identified, tracked, reported on and resolved in a timely manner.
- Lead the enforcement of project deadlines and schedules.
- Takes input from supervisor and appropriately and accurately applies comments/ feedback.
- Delivers informative, well-organized presentations.
- Lead the facilitation of team and client meetings.
- Consistently delivers high-quality services to our clients.
- Manages client expectations effectively.
- Lead & support in business development initiatives for client.

**Knowledge Skills & Competencies**
- A track record of following through on commitments.
- Excellent planning, organizational, and time management skills.
- Strong problem solving, analytical skills and ability to think creatively.
- Excellent in written and verbal communication skills, including the ability to run workshops and communicate effectively with different stakeholders across the organizations.
- Passionate about technology and understanding in customer experience.

**Qualifications and Experience**
- A bachelor’s degree or higher (preferably in computer sciences, system engineering or similar field).
- 8+ years of working experience with at least 5 years’ experience in end-to-end project implementation and consulting work.
- Web platform experience (enterprise preferred: e.g. AEM, Sitecore etc.

**ABOUT GROWTHOPS**

GrowthOps Asia is a marketing and technology solutions provider known for generating positive outcomes from high-impact digital experiences. With 450 people across 9 markets in Asia Pacific, GrowthOps supports Marketing and Information Technology teams to gain a competitive advantage by bridging the gaps between strategy and execution.

In Asia, GrowthOps offers four dedicated practices: Digital Transformation Consulting; Platform & Technology Delivery; Creative Services; and Growth Marketing & Analytics. We are trusted by leading financial services firms for our deep domain experience, and work on multi-year digital transformation and growth projects for regional Telco, Automotive, eCommerce, supply chain and consumer brands.

GROWTH STARTS HERE

Whilst our primary purpose is to simplify growth for CXO’s, none of this would be possible without also simplifying growth for our own people, our GOGetters. To facilitate this, we’ve created a unique culture that is designed to help you grow in the areas you care about most.
- Grow your career - We believe in investing in our most valuable assets, our people. We’ve helped hundreds of GOGetters obtain certifications in leading technology, strategy, and design courses. This philosophy has not only increased our average length of tenure beyond the industry norm, and it has also resulted in the emergence of several homegrown leaders, many who lead various practices today.
- Grow your network - Work with a diverse team of highly sought-after technology, marketing, creative, consulting and coaching professionals from around APAC. When polled, over 80% of our people felt they had autonomy in their roles and that their teammates took the initiative to support them when needed.
- Grow your wellbeing -We understand the stresses of the new work paradigm and strive to promote a flexible work culture with policies that enable the best of work-at-home and office. Our GOGetters have access to several wellness allowances, mental health counselling and over 3 days of bonus leave to help improve life-work balance. When polled over 85% of people are happy with the flexibility we enable.

Benefits



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