SAP Master Data, Specialist

3 weeks ago

Shah Alam, Malaysia Adecco Malaysia Full time

Global Tech / Energy Giant

Hybrid

Terrific Opportunities For Growth

What are my job responsibilities?
- In the respective area of responsibility to deliver complex value-oriented services with adequate quality and in accordance with company accounting standards, regulations and guidelines.

To participate in GBS local and/or global improvement projects and initiatives.
Provide consulting and expert services for timely completion of customer and vendors master data process and SAP roll-out.
- Compliance & Risk Management: To participate in compliance program and internal control activities
- Customers (& Partners): Daily communication with customers & external partners in agreed language(s) on professional level

**Work processes**:

- Knowledge in SAP/4 HANA / R3 features
- Executes assigned tasks and activities with high efficiency and quality following the company and customer rules, regulations, methods, policies and / or instructions (fully)
- Demonstrates strong service delivery focus (fully) with customer centricity
- Drives implementation of continuous improvements of services provided through analytical KPI-based approach
- Implements new and updated processes
- Participates in training activities and programs for new procedures, service extensions or enhancements Specific for Specialist:

- Assist the team in trouble shooting and provide first level support to the GBS staff and to the customers
- Review the performance of the processes in GBS and recommend and follow up on the areas of improvement.
- Delegate technical requests to relevant technical support personnel and ensure that issues are being resolved timely (support)
- Assist in the data migration activities for the companies which are adopting the new SAP platform

What do I need to qualify for the role?
- Typically 2-5 years of experience within service operations/ service management area (in 2 or more business processes/ areas) or country/ cluster, sector/ cross sector or corporate unit.
- 2-5 years experience in SAP Business Partner Master Data Supports
- 2-4 years experience in SAP implementation projects / Consulting will be an added advantage
- Ability to detect, surface and resolve conflicts and creation of a positive climate for nurturing team spirit; teamwork.
- Minimum 2 years required for cross border service delivery

**Responsibilities**:
Experience

Education

Adecco is acting as an Employment Business in relation to this vacancy.

The Adecco Group is an Equal Opportunities Employer.

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