Assistant Store Manager Nike

2 months ago

Kuala Lumpur, Malaysia GMG Full time

**POSITION : Assistant Store Manager**

**BRAND : NIKE**

**STORE : KLCC or Pavilion KL**

**PRIMARY FUNCTION**
- Responsible for the overall operation and performance of the store which includes sales, merchandising, operations, staff supervision, training and development, loss prevention and expense control.

**MAIN DUTIES & RESPONSIBILITIES**
- Oversee and ensure efficiency of day-to-day operations of the store.
- Lead and motivate team of retail staff to achieve sales target with high standard of performance, good teamwork, effective communication, consistent positive result, continuous improvement with excellent customer service.
- Ensure that cash takings are banked-in daily and cash control procedures are adhered to.
- Analyze sales result and implement constructive idea for increasing revenue.
- Planning of duty roster to ensure optimized use of time and resources and assigning staff to specific duties and tasks.
- Coaching of new staff - provide service/ product training for staff.
- Conduct appraisal and interviewing of potential staff.
- Attend Seasonal Ekin Training and guide new staff on SKU training.
- Keep track of merchandise sell through and maintain good stock level at all times.
- Ensure proper stock control/ procedures are adhered to.
- Ensure merchandises are well presented and visual display is aligned to Brand's VM guideline.
- Maintain awareness of market trends/ monitor what competitors are doing.
- Handle queries, feedback and comments from customers.
- Ensure timely submission of administrative documents.
- Maintain a safe and pleasant working environment.
- Ensure store adhere and execute according to GMG Sports policies and procedures.
- Undertake any other duties in relation to the job scope as assigned by the superior from time to time.

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