Barista Assistant

3 weeks ago


Kuala Terengganu, Malaysia Beruang Cafe Full time

A senior barista is a skilled coffee professional responsible for various aspects of coffee preparation and service in a café or coffee shop. Their job description typically includes:
1.Coffee Brewing: Expertly prepare a variety of coffee beverages, including espresso, cappuccinos, lattes, and pour-over coffee, ensuring consistency in taste and quality.

2.Equipment Maintenance: Maintain and clean coffee machines, grinders, and other equipment to ensure they function properly.

3.Customer Service: Provide excellent customer service, taking orders, answering questions, and making recommendations based on customer preferences.

4.Menu Development: Collaborate with management to create and update the coffee menu, including introducing new coffee blends and specialty drinks.

5.Training: Train and mentor junior baristas, ensuring they understand coffee brewing techniques, equipment usage, and customer service standards.

6.Quality Control: Monitor the quality of coffee beans, milk, and other ingredients to maintain high standards in taste and presentation.

7.Inventory Management: Manage inventory, including ordering coffee beans, syrups, and other supplies as needed.

8.Workflow Optimization: Streamline coffee preparation processes to increase efficiency during peak hours.

9.Health and Safety: Maintain cleanliness and hygiene standards in the coffee preparation area, following health and safety guidelines.

10.Problem Solving: Address customer complaints or equipment issues promptly and professionally.

11.Coffee Knowledge: Stay up-to-date with coffee trends, origins, and brewing methods to provide informed recommendations.

A senior barista is expected to have a deep knowledge of coffee, exceptional customer service skills, and the ability to lead and train other baristas. They play a crucial role in delivering a positive coffee experience to customers.

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Meal provided

**Education**:

- STM/STPM (required)


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