Bank Customer Service

2 weeks ago


Petaling Jaya, Malaysia Aisling Consulting Full time

Attending to inbound calls only and assisting customers inquiries pertaining credit cards
- No Sales and out bond call required
- Ad-hoc assignments or tasks assigned by Supervisor.

**Requirements**:

- **Must be able to work on rotational shifts**_**(NO OVERNIGHT SHIFTS)**_
- Must be willing to work in the office
- Possess a **Diploma/Degree **_**(SPM holders must have experience)**_
- Good interpersonal skills and strong team player.
- Fast learner and able to handle multi-tasking.
- _**FRESH GRADUATES ARE WELCOME TO APPLY**_

**Working hours: Training For 1 month : 8.45am -5.45pm**
**Job : 8am -2pm**

**Shift After training**:
**Rotational Shift**:

- 8am - 5am
- 9am - 6pm
- 10am - 7pm
- 11am - 8pm
- 12pm - 9pm
- 1pm -- 10pm
- 2pm - 11pm

**Benefits**:

- OT allowance
- AL, EL, EPF, SOCSO, Health Insurance, etc
- Get a chance to gain experience working for an MNC company
- High Potential to be converted as Fixed Term -> Permanent

**Location **:_**Menara Citibank Jalan Ampang KL (Near LRT Ampang Park)**_
- **Menara UOB, Jalan Raja Laut, Level 15 (Old Building) (Near LRT Bandaraya)**_
- **Contact : Ms Reva - 0 11-3305 0214**_

**Job Types**: Contract, Fresh graduate
Contract length: 6 months

Pay: RM2,300.00 - RM2,800.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Monday to Friday
- Rotational shift

Application Question(s):

- Rate your English 1-10, 1 being lowest & 10 being highest
- Are you able to start on 2nd May 2024 ?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

Expected Start Date: 05/01/2024


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