Supervisor (Female)
6 months ago
**Service Supervisor**
Summary:
The supervisor is responsible for overseeing the daily operations of the dining area within a restaurant. The role plays a key part in ensuring excellent customer service, maintaining a smooth dining experience, and managing front-of-house staff. The supervisor is responsible for managing and coordinating the activities of the dining room to ensure a seamless and enjoyable dining experience for guests as well as provide leadership and guidance to front-of-house staff, enforce policies, and handle escalated customer service issues.
Key responsibilities:
- **Staff Supervision**:
Supervise and coordinate the work of front-of-house staff. Assign duties, set work schedules, and provide training as needed. Ensure staff adhere to restaurant standards and policies.
- **Guest Service**:
Greet guests, ensure they are seated promptly, and address any special requests or concerns. Monitor service to ensure that guests receive exceptional and courteous service. Handle guest complaints or issues professionally and promptly. Assist guests in selecting menu items. Have an excellent knowledge of our menus and how items are prepared.
- **Shift Management**:
Oversee the smooth flow of the dining area during service hours. Monitor table turnover and reservations to optimize seating capacity. Ensure tables are set correctly, and dining areas are clean and well-maintained. Overall responsible for the smooth running of the service and expected to fill in any gaps in the service in the event that the team is short on staff.
- **Order Accuracy**:
Communicate guest orders accurately to the kitchen staff. Verify that orders are prepared correctly and served promptly. Address any issues with order accuracy.
- **Billing and Payments**:
Assist servers with billing and payment transactions as needed. Resolve billing discrepancies and rectify promptly.
- **Training and Development**:
Train new front-of-house staff members on procedures and service standards. Provide ongoing coaching and feedback to staff to improve their performance.
- **Inventory Control**:
Monitor and manage inventory of dining supplies such as utensils, glassware, linens and take away packaging. Coordinate with management to order necessary supplies and equipment.
- **Health and Safety**:
Ensure that all health and safety regulations are followed, including food safety and sanitation regulations set by the department of health and company policy.
Handle any emergency situations or accidents according to restaurant protocols.
Have an excellent knowledge of food allergens and restrictions (religious or otherwise), ensure all service staff receive appropriate training in this field and that all our guests are kept safe.
- **Cleanliness and Hygiene**:
Clean and set up all areas of the dining area before and during service time. Maintain a clean and organized work area, including server stations and beverage stations.
Adhere to food safety and sanitation standards, including hand washing and proper handling of utensils and glassware.
- **Customer Relations**:
Build and maintain positive relationships with regular customers. Collect and act upon customer feedback to improve service and satisfaction.
- **Product Expert**
Will serve as a product expert and endorser of product lives relevant to the outlet and will carry out research and product quality checks on said products. Serve as an ambassador of both retail and in-store products to ensure uptake and interest on said products.
- **Shift Reporting**:
Provide shift summaries and reports to management, including sales figures and customer feedback.
**Qualifications**:
- High school diploma or equivalent; some college or hospitality-related education is a plus.
- Several years of experience in a guest facing position, including as a server or host/hostess.
- Previous supervisory or leadership experience is preferred.
- Strong communication and interpersonal skills.
- Excellent customer service skills and the ability to handle challenging situations professionally.
- Knowledge of restaurant point-of-sale (POS) systems.
Pay: RM3,000.00 - RM3,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Tips
-
Housekeeping Supervisor
6 months ago
Kuala Lumpur, Malaysia Kimporo Sdn Bhd Full time**Welcome to Kimporo Confinement Centre.** Kimporo is a one-stop postpartum rejuvenation centre located in Kuala Lumpur, Malaysia, with a team of professionals consisting of doctors, nurses and nutritionists to provide mommy and baby the most comprehensive and evidence-based postnatal care during the confinement period. We are currently seeking dedicated...
-
Supervisor - Business Operation (Carpark) - Kuala
6 months ago
Kuala Lumpur, Malaysia TIMES24 MALAYSIA SDN. BHD. Full time**!!! URGENT HIRING !!!** **Carpark Operation Supervisor (Kuala Lumpur)** 1. Managing day-to-day car park operations and activities. 2. Supervise and manage car park staff. 3. Ensure daily car park revenue/ collections is being accounted and reconcile. 4. Administrative Task - Data entry, submit report, handling invoice. 5. Conduct regular patrolling of...
-
Supervisor Cleaner Pejabat Kuala Lumpur
6 months ago
Kuala Lumpur, Malaysia Sepakat Suria Maju Resources Full timeSyarikat kami memerlukan Supervisor/Penyelia bagi pekerja cleaner pejabat. Mempunyai pengalaman dalam bidang pembersihan, memastikan kelancaran operasi, disiplin pekerja dan membuat lawatan ke tapak kerja. 1) Wanita sahaja 2) Warganegara Malaysia atau Indonesia 3) Mempunyai motor adalah lebih baik 4) Waktu kerja: Isnin hingga Jumaat, 8.00 pagi hingga...
-
Wellness Therapist
7 months ago
Kuala Lumpur, Malaysia Sunway City Kuala Lumpur Hotels Full time**Spa Therapist Responsibilities**: - **Must be able to perform massage to Male and Female Guest.**: - Performing different types of **massages**, beauty treatments, and wellness therapies. - Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. - Communicating with guests during massages to adjust massage...
-
Houseparent (Female Only)
6 months ago
Kuala Lumpur, Malaysia UCSI INTERNATIONAL SCHOOL Full time**The Houseparent** has overall responsibility for creating a safe, secure and learner-centered environment in the school hostel. This position requires frequent and meaningful interactions with students in a variety of settings. The houseparent will also have 10 - 14 periods of teaching load which will be arranged by the Principal. **Duties &...
-
Front Desk Manager 前台经理
6 months ago
Kuala Lumpur, Malaysia Spaceland Sdn Bhd Full timeRequirements: - Minimum of 3 years working experience in the Entertainment Industry (Nightclubs, Bars) - Proficient in Mandarin, English and Malay - Preferably female, height 165cm or above, with good appearance and temperament - Familiar with front desk department operating procedures - Familiar with operating computer reservation system - Possess...
-
Supervisor (Non-halal)
6 months ago
Kuala Lumpur, Malaysia CPI Food Concept Sdn Bhd Full timeJob Descriptions: - Assisting new crew members in learning their new job skills. - Check and ensure service crews appearance and grooming are presentable. - Provide exceptional customer service and lead staff to do the same. - Ensure customer satisfaction. - Attend to deliveries such as off-loading trucks, storage and movement of raw product to the work...
-
Massage Therapist
6 months ago
Kuala Lumpur, Malaysia Foot and Body Sanctuary Full time**BODY AND FOOT MASSAGE THERAPIST based in KUALA LUMPUR.** - **Must be able to perform massage to Male and Female Guest** - Maintaining detailed records of massages, treatments, and therapies performed on each spa guest - Resolving guest complaints and reporting any accidents to the supervisor. - Cleaning and sanitizing work areas, changing treatment room...
-
Protege Site Supervisor
6 months ago
Kuala Lumpur, Malaysia MMN Bina Sdn. Bhd Full timeRequirements: 1. Bachelor in Architecture 2. Below 29 years old 3. Male and female can apply **Job Description**: 1. Assist in regulating work on site. 2. Day-to-day management of the site, including supervising and monitoring the site and the work of any subcontractors and preparing reports as required. 3. Assist in managing and setting out sites,...
-
Graphic Designer Intern
8 months ago
Kuala Lumpur, Malaysia SkyArk Studio Sdn Bhd Full timeAssist in conceptualizing graphic works from idea to completion, learning varied tasks along the way. - Adapt and grow in the process of creating unique graphic designs for assigned projects. - Engage in brainstorming sessions, contributing innovative suggestions and ideas in design. - Support the creation and presentation of design concepts, using visual...
-
Elderly Care Supervisor
6 months ago
Kuala Lumpur, Malaysia UTOPIA HOLDING SDN.BHD Full time**Job Requirement**: - At least 2 years and above experience in taking care of elderly (nurse or caretaker) - Able to standby for midnight, in case of emergency - Female Mandarin Speaker **Responsibilities**: 1. **Team Leadership**:Lead and supervise the caretaker team. 2. **Training and Support**: Train and support caretakers in providing quality...
-
Beauty Assistant Sales Supervisor
6 months ago
Kuala Lumpur, Malaysia Subang Jaya Full timeTo achieve individual sales goals by consistently delivering a memorable shopping experience Job Requirements: Passionate with our brand and able to deliver high-standard service to our customers. Ability to build and maintain positive working relationships with customers, management and co-workers. **Job Details** **JOB INFO & REQUIREMENT** - Contract...
-
Supervisor Nu Sentral
6 months ago
Kuala Lumpur, Malaysia 6IXTY8IGHT CREATIVE FASHIONS SDN BHD Full time**BRAND STORY** 6IXTY8IGHT was founded in 2002 by Erik Ryd, a Swedish entrepreneur with an established lingerie manufacturing business in Asia. Erik saw a gap in the market for a youthful and energetic lingerie brand. He seized the opportunity by successfully launching the first ready-to-wear fashion lingerie collection in Paris. In 2003, Erik set up...
-
Asics Trx Outlet store Manager store Supervisor
6 months ago
Kuala Lumpur, Malaysia Asics Malaysia Sdn Bhd Full time**Greeting from Asics Malaysia Sdn Bhd !** **Main Role**: Reporting to Retail Ops/Retail Manager, the incumbent will be responsible for managing the overall daily operation of the store to maximize sales and profits by taking ownership and responsibility for all aspects of store operations, while playing an active role on the sales...
-
HR Executive
6 months ago
Kuala Lumpur, Malaysia Honsbridge International Sdn. Bhd. Full timeJob Description: - To control relevant data (eg. attendance, employee list, absences, leave, lateness, etc). - To monitor employee’s probationary, and job appraisal for employment confirmation and yearly performance. - To identify, select and expand suitable recruitment channels. - Ability to independently complete job advertisement posting/sourcing,...
-
Chief Operations Officer
6 months ago
Kuala Lumpur, Malaysia Mudah Healthcare Full timeC00 required for a rapidly growing healthcare company. Individual can be male or female and preferably aged 35-45 yrs of age. Must be motivated and driven and able to multi task and build a team. The company plans to expand current business to different geographical regions in Malaysia. Must have at least 5 years experience as a COO or senior manager mainly...
-
F&b Ambassador
6 months ago
Kuala Terengganu, Malaysia THE TAARAS BEACH & SPA RESORT (REDANG) SDN BHD Full timeMust have multi cultural experiences, exposed to a variety of different countries and working conditions with a variety of different culinary values - Must be disciplined and motivated to succeed - Must be able to anticipate peaks in business and react accordingly to ensure service is not affected - Pleasant personality, excellent organizational and...
-
Customer Support
6 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time**Job Summary**: This position performs skilled consecutive, first-person interpretation. Work is performed and reviewed under direct supervision, using well-defined policies and procedures. Limited opportunity exists for exercising independent judgment and decision-making. An incumbent refers most problems to a supervisor and generally all non-routine...
-
Nutri Advisor
6 months ago
Kuala Terengganu, Malaysia CALIBRE EVENTS SOLUTIONS SDN BHD Full timeJOB TITLE **:NUTRI ADVISOR** TERMS**: FULL TIME** **REQUIREMENTS**: - Ø Good communications skill - Ø Female & Malaysian Only - Ø Married with Kids - Ø Possess own transport - Ø Willing to travel to other location - Ø Have Experience as Nutrition or Milk Product Promoter Will Be Advantage **RESPONSIBILITIES**: - Ø Demonstrate Products And Provide...
-
Parcel Driver
6 months ago
Kuala Lumpur, Malaysia IPLANNER LOGISTIC SDN BHD Full timeDelivery of parcels for our customer - Penghantaran parcel untuk pelanggan kami_ - Able to deliver more than 100 parcels a day - Mampu menghantar lebih daripada 100 bungkusan sehari_ - Location Chan Sow Lin Hub - Lokasi Hub Chan Sow Lin_ - Can start immediately - Boleh mula bekerja dengan kadar segera_ - Experience in delivery/courier job will be added...