Live Chat Support Specialist

2 weeks ago


Petaling Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

**PROJECT: Social Media**

**LOCATION: -KL Sentral**

**JOB SCOPE**:

- Handle and assist customers’ general inquiries via chat support systems for social media eg, FB, Insta.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA REQUIREMENTS:
**REQUIREMENTS**:

- Excellent English communication (verbal & written) skills.

**-Must be an Immediate Starter as intake is on 9th April 2024 (Tuesday)**
- Able to work on rotational shifts**.**

**SALARY PACKAGE**:

- Basic Salary: RM3,800
- KPI Allowance: RM800
- OT Available

**Job Type**: Permanent

**Salary**: RM3,800.00 - RM5,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus


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