Customer Support

**Job Descriptions**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - To perform any other job assignments/ duties as may be required from time to time - Shift rotation as when required to ensure full...

Provide continuous technical support via telephone and email related to the product Employ a high level of interpersonal and communication skills to move beyond customers frustrations and solve customers problems. Identify the level of technical knowledge and adjust technical communications to solve the customers problems. Conducting basic probing to...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

**PRIMARY JOB PURPOSE**: - Lead, drive and manages the Customer Service department with good customer experience. - Improve Customer Service process to achieve KPIs. - Supported the Marketing and Operation Director in driving the B2C Home Delivery business and social media platform. - Supporting the Marketing and Operation Director on marketing related...

**[5-working day week job in Petaling Jaya]** - ** Position: Customer Support Administration Officer.**: - **Salary: RM 3000-4000.**: - **Location: PJ Industrial Area, Section 51, Off Jalan Templer,Petaling Jaya.** The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

**Job Descriptions**: 1. Validate all redemption requests to ensure accuracy and compliance with company policies. 2. Conduct verification calls to customers to confirm and gather necessary information. 3. Collaborate with the supply chain team to ensure timely and accurate fulfillment of orders. 4. Maintain detailed documentation of all transactions and...

Contact Centre Customer Experience Support Full job description Job Highlights: **⁠ ⁠Customer Experience Support for the Automotive Industry** **⁠ ⁠Contact and Permanent Positions Available** **⁠ ⁠⁠Position will be based in Sunway/Subang** **Job Description**: **⁠ ⁠Execution of outbound calls to customers on service experience and...

**Job Tasks**: - Professionally handle high volume of inquiries from customers and resolve them within the agreed SLA. - Ensure KPI targets (e.g: service levels, customer satisfaction index, first call resolution, productivity etc) are met consistently to achieve overall contact center objectives. - Providing internal and external customers with solutions...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

_**Come and join one of the top BPO companies in Malaysia that received "Best company to work for in 2020"!**_ - **Job Highlights**:_ - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) - Act as first contact person for any technical...

**Position**:Customer Support - Network Inbound **Intake**:4th December 2023 **Industry**: Telecommunication **Employment Type**: 6-Months Contract (Renewable based on performance) **Working Location**: Bandar Sunway, Selangor **Working Day/ Hour**:5 days’ work-week/ Rotational Shifts - including weekends and public holidays (earliest shift at 8 AM,...

**Overview**: The IT System Support assists the IT head or team in facilitating, coordinating, implementing, executing, controlling, and completing each marketing project for the business need, while remaining aligned with the organization's strategy, commitments, and goals. **Responsibilities**: - This role demands strong attention to detail, operational...

Job **Description**: - Responsible for Microsoft Office 365 Troubleshooting, Support & Maintenance. - Proactively manage, troubleshoot in resolving Technical Support issues. - Responsible to contact Principal Technical Support team for any troubleshooting cases. - Responsible for preparing / updating of User Guide and Technical Documentation. - Provide...

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. - Evaluate unique or complex...

Open Position: Customer Service Support, Medical Division (Pharmaceutical Company)A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor company.Key responsibilities include:Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience.Recognize interactions that...

Job DescriptionOpen Position: Customer Service Support, Medical Division (Pharmaceutical Company)A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor company.Key responsibilities include:Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience.Recognize...

**Location**:Seksyen 13, Petaling Jaya **Working Days**:Mon-Fri, 8.30am-5.30pm (Hybrid Working Mode) **Job Descriptions**: - Managing transactional orders backlog in ensuring timely deliveries as per customers' requested delivery dates - Proactively liaise and coordinate with procurement and delivery team on logistic arrangement and close monitoring of...

Role : Production Support Engineer Organization : Production Support and Interface Solutions (PSI) Location : Selangor   Responsibilities 1. Provides Production Support (hardware and software) activities to Teradyne’s customers in Malaysia. This includes supporting test equipment troubleshooting and break-fixing, analyzing problems, and...