Customer Support

Role : Support Specialist Documentation to bring during the interview: Updated Resume with 2 references Job Details: Salary : Min RM 2,500 - RM 3,000 Fixed Shift Allowance : RM500 Contract : 1 year (view to extension based on the performance) Must be willing to work on 24-hour-rotation shift. **Responsibility**: Provide quality customer support (24/7)...

Job Responsibilities - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

**The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...

**Job Responsibility**: - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

Customer Data Management Customer Support Handle customer complains Manage account Receivables Sales staff Support on orders, marketing tools, and samples Assist Inventory Manager to fulfill sales orders **; Requirements**: - Accounting and finance Business Management Presentation skills Good knowledge in Microsoft office tools

Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. - Working/Communicating with Tech...

**Job Responsibility** - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

**Job Descriptions**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - To perform any other job assignments/ duties as may be required from time to time - Shift rotation as when required to ensure full...

**Salary : Min RM 2,000 - RM 3,000** **Fixed Shift Allowance : RM500** **Contract : 1 year (view to extension and permanent based on performance)** **Must be willing to work on 24-hour-rotation shift** **Responsibility**: - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company...

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools. **Responsibilities**: - Responsible for checking, reviewing and...

**Job Responsibility**: - **Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time)**: - Guiding customers with Application functionalities - Technical Skills (SQL skills) to achieve zero repeat request. - **Assisting the Project Team with resolving certain technical functions in a timely manner.**: -...

**Company Description** Why Data Impact ?** The phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies need help exploiting this data, not knowing which leverage actions to choose nor how to measure their impact. This is where **Data Impact by NielsenIQ **comes in! We collect over 70 billion pieces of data...

Responsibilities: - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising related to the company's products. - Create & handling all tickets pertaining to customer cases & follows up closely until case resolved. - Working closely with Sales & Level 2 support team members for client contracts...

**Job Purpose**: 1. Solving Customer’s technical issues in a timely manner and according to SLA. 2. Attending to change request by customers (Reports/Customization) 3. Positive customer experience (Increase customer satisfaction) 4. Reducing complaints by customers (achieve zero repeat complaints) 5. Documentation for user guide on HRMS modules. 6....

**Our client**: - Founded over 27 years ago and are the world's largest Education Seminar company. Host and produce 500+ entrepreneurial events across 37 countries including Australia, New Zealand, Singapore, Malaysia, South Africa, the USA, Europe, the Middle East, South America, and the UK. Also, provide the key to personal and business success, creates...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

Spider Asia Sdn Bhd is a Mobile App Development company location in Petaling Jaya. We are looking for interns who are willing to work as client support executives. - Client Communications - Client Management - Talking to them at regular intervals to get their inputs and feedbacks. - Collecting data from the customers. - Verifying and quality control before...

**TELEMARKETING** **AMMETLIFE (Inbound)** **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE** shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Perform inbound calls to the customers (database and leads are given) - Receive calls...

Responsiblities - Assist customers with product information, pricing, availability, and delivery options, guiding them through the purchasing process and recommending appropriate solutions to meet their needs. - Maintain customer records, account information, and sales activity data in CRM software or database systems, ensuring accuracy and completeness of...