Customer Service Support

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Responsibilities**: - Booking customers in for vehicle servicing and repairs **Requirements**: - At least 1 year in customer focused role - Good phone manner - Good verbal communication **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Meal provided - Professional development Schedule: - Day shift Supplemental pay types: -...

_**Nature of Business: IT service and solution provider**_ - **Location: Industrial Park Subang, Subang Jaya (Prefer have own transport)**_ - **Position: Junior Account AR**_ - **Salary Range: RM2,400- RM2,700 (range for Fresh grads| 1-3years experience)**_ - **Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)**_ Job description: -...

_**Nature of Business: IT service and solution provider**_ - **Location: Industrial Park Subang, Subang Jaya (Prefer have own transport)**_ - **Position: Account Executive - AR**_ - **Salary Range: RM3,500- RM4,500 (Above RM4,500 can consider | 4- 6 years exp)**_ - **Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)**_ Job...

**PRIMARY JOB PURPOSE**: - Lead, drive and manages the Customer Service department with good customer experience. - Improve Customer Service process to achieve KPIs. - Supported the Marketing and Operation Director in driving the B2C Home Delivery business and social media platform. - Supporting the Marketing and Operation Director on marketing related...

Role : Support Specialist Documentation to bring during the interview: Updated Resume with 2 references Job Details: Salary : Min RM 2,500 - RM 3,000 Fixed Shift Allowance : RM500 Contract : 1 year (view to extension based on the performance) Must be willing to work on 24-hour-rotation shift. **Responsibility**: Provide quality customer support (24/7)...

Overview: Responsible for providing overall reservations and related support to to ensure customer satisfaction. Qualifications: Excellent communication skills in language required & English; Excellent commercial understanding; Problem solving; Sense of responsibility; Independent and customer friendly. Experienced with Customer Care, internet and...

**JOB DESCRIPTION** **Responsibilities**: - Always Maintaining a positive and professional attitude toward customers. - Respond promptly to customers’ inquiries on products and services (call-in, walk-in, and other communication channel) - Acknowledge and resolve customer complaints (if any) - Coordinate with Sales Consultant in follow up customers after...

**Job Highlights**: - International BPO company - Full-training provided (1 month) - Accessible by train (LRT Ara Damansara-5-10 mins walking distance) - Attractive salary and benefits **Job Descriptions**: - Taking ownership to solve challenges faced by customers and clients' partners; - Assist and resolve customers' inquiries with general concerns...

**The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...

Job Responsibilities - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

Overview: Qualifications: - Excellent communication skills in English and language required; - Excellent commercial understanding; - Problem solving; - Sense of responsibility; - Independent and customer friendly. - Experienced with Customer Care, internet and hotel industry; - Available for changes in shift schedule on a monthly rotation schedule or as...

**Job Details** - Company: Teleperformance Malaysia - Job Title: Digital Banking Customer Service Support - TP Code:JS-A001-NE-CSS-MN- November - Location: Petaling Jaya, Selangor, Malaysia - Shift : 9:00am to 18:00pm (5 Working Days) **Job Highlights** - High Based Salary with language allowance - Nearby to Public Transport - Normal working hour (9:00am to...

**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all...

Responsiblities - Assist customers with product information, pricing, availability, and delivery options, guiding them through the purchasing process and recommending appropriate solutions to meet their needs. - Maintain customer records, account information, and sales activity data in CRM software or database systems, ensuring accuracy and completeness of...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Overview: Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of the company’s customers. Provides advice and supports to business owners regarding advertising on the internet. Qualifications: Minimum high school diploma or equivalent, required - Two years post high school education may be...

**Duties & Responsibilities** 1. Developing and sustaining solid relationship with service providers to bring the best customer experiences. 2. Manage all escalations from service providers. 3. Provide support and guidance to service providers ensuring business continuity. 4. Monitor and provide improvement on turn-around time of repair works. 5. Work...

**Job Responsibility**: - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...