Customer Service Support

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Responsibilities**: - Booking customers in for vehicle servicing and repairs **Requirements**: - At least 1 year in customer focused role - Good phone manner - Good verbal communication **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Meal provided - Professional development Schedule: - Day shift Supplemental pay types: -...

**Salary : Min RM 2,000 - RM 3,000** **Fixed Shift Allowance : RM500** **Contract : 1 year (view to extension and permanent based on performance)** **Must be willing to work on 24-hour-rotation shift** **Responsibility**: - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company...

_**Nature of Business: IT service and solution provider**_ - **Location: Industrial Park Subang, Subang Jaya (Prefer have own transport)**_ - **Position: Junior Account AR**_ - **Salary Range: RM2,400- RM2,700 (range for Fresh grads| 1-3years experience)**_ - **Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)**_ Job description: -...

_**Nature of Business: IT service and solution provider**_ - **Location: Industrial Park Subang, Subang Jaya (Prefer have own transport)**_ - **Position: Account Executive - AR**_ - **Salary Range: RM3,500- RM4,500 (Above RM4,500 can consider | 4- 6 years exp)**_ - **Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)**_ Job...

**PRIMARY JOB PURPOSE**: - Lead, drive and manages the Customer Service department with good customer experience. - Improve Customer Service process to achieve KPIs. - Supported the Marketing and Operation Director in driving the B2C Home Delivery business and social media platform. - Supporting the Marketing and Operation Director on marketing related...

Role : Support Specialist Documentation to bring during the interview: Updated Resume with 2 references Job Details: Salary : Min RM 2,500 - RM 3,000 Fixed Shift Allowance : RM500 Contract : 1 year (view to extension based on the performance) Must be willing to work on 24-hour-rotation shift. **Responsibility**: Provide quality customer support (24/7)...

Overview: Responsible for providing overall reservations and related support to to ensure customer satisfaction. Qualifications: Excellent communication skills in language required & English; Excellent commercial understanding; Problem solving; Sense of responsibility; Independent and customer friendly. Experienced with Customer Care, internet and...

**JOB DESCRIPTION** **Responsibilities**: - Always Maintaining a positive and professional attitude toward customers. - Respond promptly to customers’ inquiries on products and services (call-in, walk-in, and other communication channel) - Acknowledge and resolve customer complaints (if any) - Coordinate with Sales Consultant in follow up customers after...

**The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...

Job Responsibilities - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

Overview: Qualifications: - Excellent communication skills in English and language required; - Excellent commercial understanding; - Problem solving; - Sense of responsibility; - Independent and customer friendly. - Experienced with Customer Care, internet and hotel industry; - Available for changes in shift schedule on a monthly rotation schedule or as...

**Job Details** - Company: Teleperformance Malaysia - Job Title: Digital Banking Customer Service Support - TP Code:JS-A001-NE-CSS-MN- November - Location: Petaling Jaya, Selangor, Malaysia - Shift : 9:00am to 18:00pm (5 Working Days) **Job Highlights** - High Based Salary with language allowance - Nearby to Public Transport - Normal working hour (9:00am to...

**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all...

Responsiblities - Assist customers with product information, pricing, availability, and delivery options, guiding them through the purchasing process and recommending appropriate solutions to meet their needs. - Maintain customer records, account information, and sales activity data in CRM software or database systems, ensuring accuracy and completeness of...

Responsiblities - Assist customers with product information, pricing, availability, and delivery options, guiding them through the purchasing process and recommending appropriate solutions to meet their needs. - Maintain customer records, account information, and sales activity data in CRM software or database systems, ensuring accuracy and completeness of...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Overview: Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of the company’s customers. Provides advice and supports to business owners regarding advertising on the internet. Qualifications: Minimum high school diploma or equivalent, required - Two years post high school education may be...

Overview: Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of the company’s customers. Provides advice and supports to business owners regarding advertising on the internet. Qualifications: Minimum high school diploma or equivalent, required - Two years post high school education may be...