Mandarin IT Helpdesk/customer Support

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Able to handle all incident ticket update as ITIL standard. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported...

**Position** : IT Helpdesk Support **Basic Salary ** : RM 2,700 - RM 3,400 + Allowances **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours**: Monday - Friday (9am - 6pm) **Job Scope** - You will be interacting with customers, and responding to their needs. - Gather customer information and determine the issue by evaluating and analyzing...

**Position** : IT Helpdesk Support **Basic Salary ** : RM 2,700 - RM 3,400 + Allowances **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours**: Monday - Friday (9am - 6pm) **Job Scope** - You will be interacting with customers, and responding to their needs. - Gather customer information and determine the issue by evaluating and analyzing...

**Our client**: - _**Founded over 27 years ago and are the world's largest Education Seminar company. Host and produce 500+ entrepreneurial events across 37 countries including Australia, New Zealand, Singapore, Malaysia, South Africa, the USA, Europe, the Middle East, South America, and the UK. Also, provide the key to personal and business success,...

**Our client**: - Founded over 27 years ago and are the world's largest Education Seminar company. Host and produce 500+ entrepreneurial events across 37 countries including Australia, New Zealand, Singapore, Malaysia, South Africa, the USA, Europe, the Middle East, South America, and the UK. Also, provide the key to personal and business success, creates...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

Our client: Founded over 27 years ago and are the world's largest Education Seminar company. Host and produce 500+ entrepreneurial events across 37 countries including Australia, New Zealand, Singapore, Malaysia, South Africa, the USA, Europe, the Middle East, South America, and the UK. Also, provide the key to personal and business success, creates...

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Able to handle all incident ticket update as ITIL standard. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported...

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Able to handle all incident ticket update as ITIL standard. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported...

Act as the first contact, routing queries to appropriate teams, logging, coordinating, and resolving helpdesk requests, and escalating issues as needed. - Communicate with customers to resolve problems remotely, verify resolutions, and contribute to global helpdesk and training processes. - Support team projects and assist the Service Lead in improving...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate...

**Position ** : IT Helpdesk (System Administrator) **Salary ** : RM 2,600 - RM 3,400 : RM 100 Monthly Transportation : RM 200 KPI’s (Based on quarterly performance) **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours ** : Monday - Friday (9am - 6pm) - *_Follow Singapore working calendar (Compensate replacement off-day OR compensate...

Our client: Founded over 27 years ago and are the world's largest Education Seminar company. Host and produce 500+ entrepreneurial events across 37 countries including Australia, New Zealand, Singapore, Malaysia, South Africa, the USA, Europe, the Middle East, South America, and the UK. Also, provide the key to personal and business success, creates...

**Position** : IT Helpdesk Support **Basic Salary ** : RM 2,700 - RM 3,400 + Allowances **Location ** : PJ Trade Centre, Damansara Perdana **Working Hours**: Monday - Friday (9am - 6pm) **Job Scope** - You will be interacting with customers, and responding to their needs. - Gather customer information and determine the issue by evaluating and analyzing...

**Key Responsibilities**: - Provide technical support to end-users, troubleshoot hardware and software issues, and resolve IT-related problems. - Assist with setting up new equipment, installing software, and ensuring connectivity for users. - Maintain IT systems through routine maintenance tasks, software updates, and security patches. - Document support...

Position : IT Helpdesk Basic Salary : RM 2,800 - RM 3,400 + Allowances Location : PJ Trade Working Day : Mon - Fri Working Hours : 9am - 6pm **Job Scope** - You will be interacting with customers, responding to their needs. - Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. - You will follow up and make...

Officer - ITS Helpdesk Support **Grade**: Graduate **Department**: Information Technology Services **Descriptions**: KPMG’s ITS Helpdesk Support Officer provides internal support to KPMG users, to support, deploy, implement, trouble shoot any issues requested by our users. Complete and follow through all given tasks and projects assigned by their team...

**Hiring of IT Helpdesk (System Administrator), Fresh graduate are encouraged to apply** **Basic Salary : RM 2,800 - RM 3,400 + Allowances** **Location : Petaling Jaya** **Working Day : Mon - Fri** **Working Hours : 9am - 6pm** **Job Scope**: - interacting with customers, responding to their needs. - Gather customer’s information and determine the...

Position : IT Helpdesk Basic Salary : RM 2,800 - RM 3,400 Location : PJ Trade Working Day : Mon - Fri Working Hours : 9am - 6pm **Job Scope** - You will be interacting with customers, responding to their needs. - Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. - You will follow up and make scheduled call...