Finance Helpdesk
2 weeks ago
Act as the first contact, routing queries to appropriate teams, logging, coordinating, and resolving helpdesk requests, and escalating issues as needed.
- Communicate with customers to resolve problems remotely, verify resolutions, and contribute to global helpdesk and training processes.
- Support team projects and assist the Service Lead in improving helpdesk competencies, offering technical guidance, coaching, and feedback.
- Deliver helpdesk services within SLA targets, and assist the Service Lead with ad hoc activities or projects.
**Job Requirements**:
- Degree in Finance & Accounting/Commerce or relevant fields.
- 1-2 years of working experience in accounting fields.
- Fresh graduates are welcome to apply.
- SAP, Oracle or other ERP system will be an added advantage.
- Past working experience in Shared Service Centre will be an added advantage.
- Good communication skills in English and Mandarin.
**Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd**
For those who have what it takes, please send in your resume to the following:
Recruitment Consultant: Wong
Contact: 03-79548440
**OUR SERVICE FOR JOB SEEKERS IS FREE**
Pay: RM4,000.00 - RM5,000.00 per month
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