Finance Delivery Manager

3 days ago


Petaling Jaya, Malaysia IBM Full time

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

**Your Role and Responsibilities**
At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

Your Role and Responsibilities
- Lead all process related activities including interaction with vendors, client (manage meetings in effective way, prepare agenda and presentations according to Governance model)
- Lead different accounts and a team of 15-20 people (AP Analyst, AR Analyst and GL Analyst) with different language skills.
- Focus more on Indonesia market and some other Asia countries.
- Monitor daily performance of the team against target.
- Represent the team in client or interlock meetings with stakeholders from different regions.
- Accounts Payable (Invoice processing, payment, Travel & Expense (T&E), Helpdesk), Account Receivable and General Ledger experience
- Review and approve Desktop procedure (DTP)
**Required Technical and Professional Expertise**
- 6 - 8 years of relevant work experience in BPO, outsourcing projects, managing external clients or any other industry in accounting fields.
- Excellent working knowledge of Account Payable (AP), Account Receivable (AR) and General Ledger (GL)
- Prior team handling experience, being a manager who manages managers/ team leads for a center of 15-20 people will be added advantages
- Prior experience in handling Indonesia market will be added advantages
- Be able to resolve escalations and manage stakeholders
- Ability to prioritize tasks, manage multiple priorities and tight deadlines
- Strong problem solving and analytical skills, results-oriented, excellent follow up, negotiation, and trouble-shooting skills
- Excellent relationship-building skills and good team player
- Working knowledge of SAP & Excel
- Good English communication skills in verbal & written
**Preferred Technical and Professional Expertise**
- Experienced in Procure to Pay procedures and delivery
- Lead all process related activities including interaction with vendors
- Account Payable (Invoice processing, TNE, Helpdesk), Account Receivable and General Ledger experience

**About Business Unit**

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.
**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
**Location Statement**

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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